Customer Relation Executive

Job Vacancy: CRM Associate (Arabic Speaker)

Location: Dubai, UAE Industry: Automotive Dealership Job Type: Full-Time

About the Role:

We are looking for a customer-focused CRM Associate for our Dubai automobile showroom. The ideal candidate will manage customer relationships, handle inquiries, drive after-sales retention, and follow up on showroom leads.

Key Responsibilities:

• Manage and update customer data in the CRM system.
• Follow up on showroom walk-ins, test-drive leads, and service reminders.
• Handle customer inquiries, feedback, and complaints professionally.
• Coordinate with the sales team to convert leads into sales.
• Provide high-level service to local and expat clients.

Requirements:

• Mandatory: Fluent in Arabic and English (written & spoken).
• 1–3 years of CRM, customer service, or sales support experience (Automotive or luxury retail experience is a major plus).
• Familiarity with CRM software and MS Office.
• Exceptional communication and interpersonal skills.
• Must be currently based in the UAE.

What We Offer:

• Competitive tax-free salary + benefits.
• Dynamic and growing team environment.

Pay: AED1,900.00 - AED7,100.00 per month

Work Location: In person