Customer Quality Manager

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Responsibilities:

• Overall responsibilities for maintaining ISO compliance for Quality and Environmental management in addition to overseeing internal quality manufacturing management.
• Provide training on ISO 9001.
• Ensure all audit responses are closed out in a proper and timely manner
• Participates with other senior leadership to establish strategic plans and objectives.
• Manages and maintains document control for agency compliance, training records, calibration logs.
• Influence the development of corrective and preventative actions. Measures effectiveness of actions ensuring conformity with quality specifications.
• Manages the activities and objectives of the Quality supervisors and leads. Coaches his or her subordinates to maintain a continuous quality improvement environment.
• Completes 8D’s and Material Declaration Sheets when necessary
• Implement metrics and maintain metrics for Management Review
• Requires proficiency in spread sheet creation, manipulation and display. Candidate must exhibit a strong data collection and analytical knowledge leading to roots cause analysis and problem resolution.
• Interprets and executes policies and procedures that affect subordinate work
• Ensures work areas are kept clean and free of debris
• Maintains morale of employees to ensure process is completed as scheduled

Requirements:

• B.A. degree or equivalent in Engineering or related field
• Typically requires a minimum of 5 years of relative experience.
• Solid product manufacturing comprehension. Computer electronics is a plus.
• Having a working knowledge of maintaining ISO 9001 and other agency standards
• Advanced understanding of manufacturing processes, influences and containment tactics.
• Ability to work as business needs require which may include long days, occasional evenings and weekends, and occasional travel for business or training

What’s in it for you

Benefit Insurance

• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental Health Care
• 401K with match
• Paid Holidays, Vacation & Sick Days
• Tuition Reimbursement
• Perks at Work
• LEAP Program
• MyFlexPay