Customer Care Specialist | Real Estate
# Customer Care Specialist | Real Estate **Tigerux Agile Innovation** · Marikina · `On-site` 🕒 **Статус:** *Опубликовано: 11 дней назад* · *Источник: Indeed* --- ### About the Role Location: Marikina City Work Setup: Onsite Schedule: Monday to Friday | 9:00 AM to 6:00 PM Employment Type: Full-time Job Overview We are looking for a Customer Service Representative with experience or exposure in the real estate industry to provide frontline assistance to clients regarding property inquiries, documentation, account concerns, and property-related transactions. The role will also coordinate closely with internal departments to monitor client requests, resolve concerns, and ensure timely completion of property-related requirements. Key Responsibilities - Serve as a primary point of contact for customer inquiries, requests, concerns, and property-related transactions. - Respond to clients professionally through phone, email, messaging platforms, and other communication channels. - Assist clients with property requirements, documentation, account concerns, and transaction inquiries. - Monitor pending customer concerns and ensure proper follow-up through resolution. - Maintain accurate client information, transaction records, and documentation. - Assist users with basic CRM or property management system concerns, account access, data updates, and basic troubleshooting. - Coordinate with Property Management, Sales, Documentation, Engineering, Finance, and other departments regarding client concerns and transactions. - Escalate complex or unresolved concerns to the appropriate team. - Assist in reviewing and processing property-related documents and client requirements. - Prepare basic monitoring reports and operational updates. Qualifications - Bachelor’s degree in Business Administration, Marketing, Real Estate Management, or a related field. - At least 1–2 years of experience in Customer Service, Customer Care, Sales Support, Property Management, Real Estate Operations, or a related role. - Real estate industry experience is highly preferred. - Familiarity with property documentation and real estate processes is an advantage. - Experience using CRM platforms, property management systems, or similar business software. - Strong verbal and written communication skills. - Strong customer service, coordination, organization, and follow-up skills. - Comfortable handling multiple customer concerns and coordinating with different departments. - Proficient in Microsoft Office or Google Workspace. - Must be based in or near Marikina City and willing to work onsite. Pay: Php20,000.00 - Php25,000.00 per month Application Question(s): - • Years of experience in customer service, customer care, sales support, property management, real estate operations, or any related role, please specify: - • Years of experience handling inquiries, requests, concerns, and property-related transaction: - • Do you have experience in the real estate industry or any other relevant industry? - • Are you knowledgeable in real estate and property-related documentation and processes? - • Do you have experience using CRM platforms, property management systems, or other business software? please specify: - • Are you proficient in Microsoft Office or Google Workspace? - • Current/Previous salary: - • Expected salary (state if negotiable): - • Reason for leaving previous work/looking for a new opportunity: - • Notice period: - • Availability for an interview: - • Birth date (system validation): - • Are you willing to work in a Fast-paced dynamic environment? - • Are you willing to work onsite at the Marikina City, Head Office? - • Are you okay with the work schedule (Monday to Friday, 9 AM to 6 PM)? Work Location: In person
Наблюдалась 2026-10-04, впервые 2026-09-23, источник — Indeed.