Customer Acquisition Lead

Purpose of the role： Own and lead pursuits focused on attracting new Integrated Sales customers supporting the commercial strategies, financial results, and market share ambitions.

Responsibility:

Develop business with large potential to future programme customers

• Identify and pursue new business opportunities through outbound prospecting and networking.
• Build and maintain a robust pipeline of qualified leads.
• Coach the product organization on new customer’s needs.
• Negotiate the global tender to meet or exceed sales targets.
• Accountable for the implementation and compliance of won opportunities by collaborating with Sales, Product and Customer Experience and ensure smooth onboarding of new customers.

Engagement and Relationship Building

• Drive the engagement and relationship with new customers.
• Understand the customer’s needs, pain points, and business challenges.
• Deliver compelling presentations and product demos tailored to the customer’s needs.

Pre and Post Sales Responsibilities

• Ensure that solutions are fully scoped with robust pre- and post-sales engagement and commitment from solutions engineering, pricing and operational teams.
• Ensure that customers meet committed levels of volume and proactively address short-falls.
• Ensure the smooth transition into key client management or to primary account manager.

Critical Competencies

• Business development
• Supply chain expertise
• Strategic insights across functions
• Negotiation skills
• Stakeholder management
• Logistics knowledge – including process insights
• Vertical insights
• Influencing and persuasive selling skills
• Numerical, financial and analytical skills
• Project management skills