openqareer

CRM Manager

Praveshdoors · Tardeo, Mumbai, Maharashtra

# CRM Manager **Praveshdoors** · Tardeo, Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Hiring: CRM Role Location: Tardeo, Mumbai Salary : Up to ₹40,000 Role Overview We’re looking for a CRM Executive to manage strong relationships with distributors, dealers, retailers, and key customers. The role involves handling queries, coordinating orders, resolving complaints, and ensuring smooth pre/after‑sales support while maintaining accurate records in the CRM system. Key Responsibilities Customer relationship management — Build long‑term ties with distributors, dealers & customers. * Order coordination — Track orders, follow up on deliveries, and ensure timely updates. * Complaint handling — Register, resolve, and coordinate warranty/replacement requests. * CRM database management — Update profiles, maintain records, generate reports. * Sales support — Assist with quotations, documentation, campaigns, and product launches. * After‑sales service — Handle warranty/service requests and collect feedback. * Reporting — Prepare daily/weekly/monthly reports and track retention metrics. Skills & Qualifications * Bachelor’s degree. * 2–4 years in CRM, customer support, or sales coordination. * Strong communication, problem‑solving, and follow‑up skills. * Proficiency in MS Office & Excel. * Experience in mobile accessories, electronics, FMCG, or consumer durables preferred. Pay: Up to ₹40,000.00 per month Application Question(s): Are you ok with the job location Tardeo, Mumbai, Maharashtra? Are you comfortable with the offered salary package of (40k)? What is your native state ? Experience: CRM: 3 years (Required) Work Location: In person

Наблюдалась 2026-09-17, впервые 2026-09-16, источник — Indeed.

Открыть у работодателя