CRM cum Admin

About the Company

Acube Abodes Realty is a real estate development company in Dubai, committed to delivering quality residential projects and providing excellent customer service. We are looking for a detail-oriented and organized CRM Administrator to manage our customer database, maintain accurate sales records, and support our Sales and Customer Relations teams.

Job Summary

The CRM Administrator will be responsible for maintaining the company's CRM system, managing customer and buyer information, monitoring sales activities, and ensuring the accuracy of property sales documentation. The ideal candidate should have experience in Dubai's real estate sector, strong administrative skills, and a good understanding of property sales processes.

Key Responsibilities

• Maintain and regularly update the CRM system with accurate buyer, investor, broker, and client information.
• Manage customer records, leads, follow-ups, sales status, and booking details.
• Monitor and update property sales transactions, reservation forms, booking forms, SPAs, and Oqood registration status.
• Coordinate with the Sales, Customer Relations, and Accounts teams to ensure accurate and timely data updates.
• Track payment schedules, outstanding installments, and customer payment status in coordination with the relevant departments.
• Maintain proper documentation for unit bookings, cancellations, transfers, and other sales-related transactions.
• Generate daily, weekly, and monthly CRM reports, sales reports, and management updates.
• Ensure all client information and transaction records are properly documented and confidential.
• Follow up with the relevant teams to resolve missing documents, incomplete records, and pending CRM updates.
• Assist in improving CRM workflows, data accuracy, and reporting procedures.

Requirements

• Minimum 1 years of experience in Admin / CRM administration, preferably with a Dubai real estate developer.
• Proficiency in Microsoft Excel, Word, and other MS Office applications.
• Strong organizational skills and exceptional attention to detail.
• Good written and verbal communication skills in English.
• Ability to manage multiple tasks, meet deadlines, and maintain accurate records.
• Professional attitude, confidentiality, and a proactive approach to work.

What We Offer

• Competitive salary based on qualifications and experience.
• Opportunity to work with a growing real estate development company.
• Professional working environment.
• Opportunities for career development and growth.

Pay: AED2,500.00 - AED3,000.00 per month

Work Location: In person