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Corporate Lead

Cpdme · Clitheroe BB7 9YE

# Corporate Lead **Cpdme** · Clitheroe BB7 9YE · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role About Us: CPDme is a fast-growing digital platform that helps professionals across health, social care, education, emergency services, business and more record, evidence, and reflect on their Continuing Professional Development (CPD). We support learning through our CPDme platform, CPDteams, and CPDassist AI, accessible anytime across desktop and mobile. Independent from regulators and employers, we focus on making CPD simple, accessible, and engaging. Our team brings experience from the NHS, government, private, education, and voluntary sectors, united by a mission to empower professional growth through better learning tools. Role Overview We are seeking a proactive, commercially-minded Corporate Lead to drive the growth of CPDteams, our corporate CPD plan, from the very first demo through to signed contract, invoicing and ongoing account management. This is an end-to-end ownership role. You will run demos and proposals, negotiate and close contracts, coordinate technical onboarding with our Platform Lead, manage invoicing and renewals, and grow existing corporate relationships through upsell and expansion. You understand that customer retention is just as important as acquisition, and you take pride in delivering measurable impact to clients. What You’ll Be Doing Own CPDteams growth end to end: from first demo through to signed contract, invoicing and ongoing account management Run corporate demos, proposals and contract negotiations Lead corporate client relationships pre and post-sale Coordinate technical onboarding with the Platform Lead — SSO, dashboards and customisation Ensure successful onboarding and implementation for enterprise accounts Manage invoicing and renewals for corporate accounts Own existing corporate relationships, identifying upsell and expansion opportunities within accounts Manage enterprise accounts and maintain strong stakeholder engagement Oversee service desk standards and response quality for corporate clients Handle escalations and resolve complex client issues Produce monthly and quarterly impact reports (usage metrics, compliance data, CPD statistics) Monitor client health, engagement and retention metrics Maintain high service standards aligned with SLA commitments Work with the Platform Lead to support bespoke requests and platform development Attend relevant exhibitions and events to generate and progress corporate opportunities About You You are relationship-driven , commercially astute and solutions-focused . You are as comfortable closing a deal as you are keeping a client for the long term. Essential Skills & Experience Proven experience in account management, customer success or corporate client services Experience running demos and proposals and negotiating or closing contracts Experience managing enterprise or B2B accounts Strong stakeholder management and relationship-building skills Ability to handle escalations calmly and professionally Experience producing performance or impact reports Comfortable owning invoicing and renewals Strong organisational and communication skills Commercial awareness with a retention and growth mindset Desirable Skills & Experience Experience in SaaS, CPD, education, or regulated sectors Familiarity with compliance reporting and usage analytics Experience working with subscription or recurring revenue models Understanding of onboarding workflows and client lifecycle management Experience coordinating technical or platform onboarding (SSO, dashboards, customisation) Pay: £30,000.00-£38,000.00 per year Benefits: On-site parking Ability to commute/relocate: Clitheroe BB7 9YE: reliably commute or plan to relocate before starting work (preferred) Application question(s): Will you now or in the future require sponsorship for employment visa status? Education: GCSE or equivalent (preferred) Work authorisation: United Kingdom (required) Willingness to travel: 50% (preferred) Work Location: In person

Наблюдалась 2026-09-17, впервые 2026-09-11, источник — Indeed.

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