Contract and Operations Manager - Airport Aviation Ground Support Equipment
Reporting directly to the APAC Regional Director , you will play a key role in the development in the Asia-Pacific region by managing one of our largest customer contracts. This strategic position combines operational leadership, financial management and customer relationship management. You will oversee the delivery of GSE maintenance services across more than 30 airport stations in the Philippines, leading a team of approximately 100 employees dedicated to maintaining the GSE fleet of one of the largest domestic airlines in the Philippines. During the onboarding phase, you will be supported by one of our experienced Project Managers to ensure a smooth implementation of the contract before taking full operational responsibility. Key Responsibilities Manage the overall customer contract, ensuring full compliance with contractual commitments and service level agreements. Assume full responsibility for the contract Profit & Loss (P&L), ensuring profitability, cost control and financial performance. Lead and coordinate all operational activities across more than 30 airport stations. Manage, coach and develop a multidisciplinary team of approximately 100 employees. Monitor operational performance through KPIs and implement continuous improvement initiatives. Ensure compliance safety, quality and operational standards. Build and maintain a strong long-term relationship with the customer, acting as the primary point of contact. Coordinate internal resources to guarantee efficient service delivery. Prepare operational and financial reports for senior management and the APAC Regional Director. Identify opportunities to improve operational efficiency and support the future growth in the region. Candidate Profile Experience Minimum 5 years of experience in Contract Management, Operations Management, Project Management, or Customer Account Management. Proven experience managing customer-facing service contracts. Previous experience in aviation, airport services, Ground Support Equipment (GSE), engineering services, industrial maintenance or technical services will be highly valued. Strong experience in operational performance management and KPI monitoring. Demonstrated ability to manage large operational teams and complex multi-site activities. Education Bachelor's Degree in Business Administration, Engineering, Aviation Management or a related discipline. Skills Excellent customer relationship management skills. Strong commercial awareness and financial acumen, including P&L management. Proven leadership and people management capabilities. Ability to work autonomously within an international and multicultural environment. Excellent communication, negotiation and problem-solving skills. Strong analytical and reporting capabilities. Proficiency in Microsoft Office and ERP systems. Pay: Php160,000.00 - Php180,000.00 per month Benefits: Additional leave Company events Health insurance Life insurance Opportunities for promotion Promotion to permanent employee Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-08-25, источник — Indeed.