Contents / Cleaning Supervisor

Company Description Leading Insurance Restoration company in the Greenville, Raleigh and Charlotte area quickly growing and expanding territory coverage and looking to fill positions.

Job Description We are a progressive restoration contracting company with a culture of excellence and team spirit, has an opportunity for a Cleaning Technician to join our team. This person will need to be dedicated to capturing customer loyalty, be willing to work in a challenging/fast-paced environment, and be able to work as a team player. If you are a highly motivated professional with immense integrity who is committed to excellence, this may be your opportunity to join a dynamic company.

Qualifications

• Professional conduct able to sell the Contents Services to insurance adjusters, property managers and home owners
• Quality customer service skills working with homeowners with the ability to:

o ascertain and communicate proper cleaning/packing methods per item o ascertain and communicate approximate values of property upon inspection o discuss contracts and work authorizations with homeowners. o assess and meet homeowners needs in an emergency situation o communicate (verbally and in writing) progress of job to homeowner and adjusters

• Cleaner (Contents Cleaning Tech certificate) an asset but not required

Experience in being responsible to both supervise and be actively / hands on involved with:

• Organization and logistic planning
• Managing small teams of people possibly in multiple locations
• Planning ahead for multiple locations man power and supplies needed

On-site evaluation

• Photograph or videotape contents to document damage.
• Evaluate items for cleaning and restoration on or off-site.
• Complete a Detailed inventory - listing all contents with corresponding inventory numbers and detailed description of condition on master inventory sheet.
• Identify contents damaged beyond repair and document on total loss content list.

Pack-outs, Storage and Pack-ins

• Pack residential and commercial goods in protective wrapping and boxes.
• Transport contents by truck to cleaning and restoration facility.
• Once cleaned and restored, place and track contents in secured vaults or large lock-up areas until ready to return.

Cleaning and restoration

• Hand-clean, deodorize and treat contents according to standard industry guidelines and manufacturer specifications
• Know when to use specialty appraisers and restorers to handle fine art and high-end electronics.
• Excellent computer skills (email, excel, word, digital pictures, DASH)
• Work well and communicate within a team environment
• Perform assigned work in a timely manner and meet deadlines
• Uphold all company policies and procedures
• Work flexible hours
• Positive attitude and Self-motivated
• Valid insurable driver's license with clean driving record
• Pass ongoing drug tests and criminal background checks

Additional Information We are seeking talented individuals to fill this position in the Greenville / Winterville NC area.

Candidates must be self-motivated, enthusiastic, have excellent communication and customer service skills.

Please attach your resume including a cover letter detailing why you are the best person for this position and how your would enhance our company and help it grow.