Content Development & Technology Adoption Specialist

Company:

Marsh

Description:

As the Content Development & Technology Adoption Specialist, you’ll partner with subject-matter experts to foster organizational readiness and adoption of innovations and technology engineering best practices. Your creativity and expertise will help develop engaging content—including bite-sized modules, web pages, videos, and internal communications—that empower colleagues worldwide to grow their skills and embrace change. Your work will directly influence the organization’s ability to adopt new technologies efficiently and effectively. The role reports to the Engineering Adoption Lead within the Technology Readiness and Change Enablement COE.

This role is located in Cluj Napoca.

This is a hybrid role that has a requirement of working at least three days a week in the office. Please remember to attach your portfolio when applying.

What You’ll Do:

• Design effective visual solutions like product marketing videos, tutorial videos, thumbnails, banners, and digital graphics to promote internal initiatives.
• Collaborate with business units and subject-matter experts to identify technology adoption needs and continuously improve our resources and documentation.
• Managing and updating our platforms, including SharePoint and Workday, to ensure a seamless and engaging user experience.
• Analyze engagement metrics and feedback to continuously refine digital content and program effectiveness.

What you need to have:

• Bachelor’s Degree with a minimum 3 years of relevant experience in Graphic Design or Learning & Development.
• Skilled in video and motion design tools such as Adobe Premiere Pro and Adobe After Effects.
• A portfolio of design work that shows creativity, attention to detail, and the ability to translate ideas into clear visual content.
• Working knowledge of Figma or Adobe Illustrator to collaborate effectively on content design and digital asset reviews.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong project management and consulting skills.
• Ability to work independently, solve problems creatively, and adapt quickly across diverse projects and regions.
• Demonstrating strong teamwork skills and promotes an inclusive, respectful work environment.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
• Fluency in written and spoken English.

What Makes You Stand Out:

• Examples of video and graphic content you have developed.
• Knowledge of Generative AI and prompt engineering best practices in content development.
• Experience with Learning Management System administration.
• Experience working in a technology-driven or change management environment.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary).
• 30+ days off, including legal days, birthday, public holiday replacements, and benefits options.
• Performance bonus scheme.
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge.
• Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.