Consumer Relations Analyst II (REMOTE, GA, US)
# Consumer Relations Analyst II (REMOTE, GA, US) **Flowers Foods** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 💰 **Компенсация:** `$55,000 – $65,000` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Consumer-Relations]` `[Customer-Service]` `[Consumer-Affairs]` `[Food-Industry-Support]` `[Consumer-Engagement-Representative]` `[Consumer-Engagement-Specialist]` `[Remote-Conflicts-Resolution-Analyst]` `[Remote-Customer-Engagement-Specialist]` `[Business-Operations-Analyst-II]` `[Compliance-Analyst-II]` `[Operations]` --- ### About the Role FRESH. FORWARD. FLOWERS. Flowers Foods , Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community. Full-time employees are offered the following benefits : - Comprehensive health and medical benefits - 401(k) Retirement savings plan - Professional growth and leadership training - Paid vacation, holidays, and parental leave Benefits may vary depending on your work location. Bringing Home the Dough The Consumer Relations Analyst II is responsible for the appropriate handling of all consumer contacts including the initiation, investigation, documentation, and closure of consumer issues though all levels of the response chain—from corporate to plant level. Duties include: responsible for front-line communication with consumer via phone calls, letters, and emails, providing leadership direction on consumer issues and possible product liability, and overseeing the consumer 1-800 number. Responsible for maintaining the Emplifi Consumer Database, including entry of consumer issues, generation of reports, and recommendation of updates and improvements. The Consumer Relations Analyst II serves as the primary liaison between consumer, sales, manufacturing, quality control, customer service, and risk management departments at corporate and plant management, concern coordinators, and quality control personnel on consumer issues.This position requires constant interaction with the work group and other departments throughout the company. Rising to the Challenge: Position Responsibilities Knead to Know: Preferred Qualifications • Five or more years of experience in consumer foods industry • Must possess effective and diplomatic written and oral communication skills • Maturity, stability, and judgment in dealing with difficult situations involving consumers • Strong knowledge of consumer contact data base systems, database reporting tools and personal computer operations • Intermediate to advanced software skills, to include Excel, Word, Lotus Notes, Power Point. SAP preferred. • Possesses analytical/problem solving aptitude. • Company product, procedures and systems knowledge a plus. Additional Ingredients: Essential Job Requirements • Bachelor’s degree in Marketing, Business, English, or Communications preferred; or equivalent years of experience. Salary Range- 55000 - 65000 We offer a competitive salary up to $65k and an excellent total rewards package. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview. If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to . Originally posted on Himalayas
- Consumer-Relations
- Customer-Service
- Consumer-Affairs
- Food-Industry-Support
- Consumer-Engagement-Representative
- Consumer-Engagement-Specialist
- Remote-Conflicts-Resolution-Analyst
- Remote-Customer-Engagement-Specialist
- Business-Operations-Analyst-II
- Compliance-Analyst-II
- Operations
Наблюдалась 2026-10-17, впервые 2026-10-17, источник — Himalayas (JSON API).