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Consumer Insights Manager

ZyngaBarcelona, Spain; Berlin, Germany; Dublin, Ireland; Helsinki, Finland; Istanbul, Turkey

  • Publishing Strategy

Level Up Your Career with Zynga!

At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition.

From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more!

Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level.

Join us and be part of the play!

Position Overview

Zynga Consumer Insights is looking for an experienced consumer research professional to join our team as a Consumer Insights Manager. Reporting to the Director of Consumer Insights, you will be responsible for leading primary research projects that deliver actionable insights across Zynga’s portfolio and the broader gaming market.

In this hands-on, individual contributor role, you will independently manage a diverse mix of qualitative and quantitative projects from start to finish, spanning game design, live services, and marketing needs, directly informing both live titles and new games in development. Our team works closely with game studios and cross-functional stakeholders across Zynga, with some international travel required to attend in-person research and visit partner studios.

What You'll Do

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Work with stakeholders to design and scope primary research projects that contribute to business objectives.

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Independently manage diverse qualitative and quantitative research methodologies, from playtests and simple surveys to complex motivational profiling and biometric studies.

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Manage relationships with external research vendors and other teams within Zynga.

What You Bring

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4+ years of experience in a custom primary research team, either client or vendor side.

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Extensive experience designing and running primary research, analyzing and visualizing data, and sharing information across an organization.

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Demonstrated proficiency with a comprehensive range of qualitative and quantitative primary research methodologies.

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Professional experience working on casual mobile games.

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Experience with survey tools such as Alchemer or Qualtrics.

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A proven ability to build cooperative and productive relationships with internal and external partners.

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Fluent English is essential.

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A passion for playing mobile games.

Bonus Points

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Experience building and maintaining sample panels (client or vendor side).

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Turkish language proficiency.

What We Offer You

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site.

#LI-Remote

Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).

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