Constraint & Delivery Manager
Key Responsibilities
JOB DESCRIPTION
- Constraint Management
- Proactively identify current and future material and supplier capacity constraints.
- Own constraint management and shortage resolution at plant level.
- Coordinate with Production Planning to maintain an aligned constraint and delivery horizon.
- Analyse demand, open orders, supplier commitments and inventory coverage to identify potential shortages before production is impacted.
- Establish recovery plans for constrained materials with clear actions, owners and completion dates.
- Support inventory optimisation by highlighting excess, shortage and coverage risks to the Planning team.
- Maintain visibility and reporting of critical constraints through to closure.
- Escalate unresolved capacity, quality or delivery risks through the appropriate Procurement channels.
- Supplier Delivery Performance & Expediting
- Manage supplier delivery performance at plant level, including OTD/OTIF, overdue orders and repeated delivery failures.
- Expedite critical materials as the first-line resolver.
- Obtain firm and realistic recovery commitments from suppliers for delayed materials.
- Prioritise expediting activities according to production requirements and line-down risk.
- Conduct root-cause analysis of delivery failures using 5-Why, 8D or equivalent methodologies.
- Agree and track supplier corrective actions through to sustainable closure.
- Identify recurring supplier delivery issues and escalate them to the relevant RCM/GCM for further supplier or commercial intervention.
- Work with Logistics, Planning and suppliers to minimise emergency freight while protecting production continuity.
- Supplier Capacity & Production Constraints
- Assess supplier capacity against current demand, forecasts and future production requirements.
- Identify potential capacity bottlenecks before they become delivery constraints.
- Understand supplier manufacturing processes, equipment, tooling, cycle times, shift patterns, manpower and raw-material constraints.
- Challenge suppliers on capacity assumptions and validate whether available capacity can support plant requirements.
- Coordinate supplier recovery and capacity improvement plans where capacity is insufficient.
- Monitor agreed capacity actions and investments through to implementation.
- Escalate structural capacity constraints requiring sourcing, investment or commercial support to Procurement/RCM/GCM.
- Support alternate-source development where capacity or continuity risk cannot be adequately mitigated.
- Disruption & Escalation Management
- Mitigate line-down risk and coordinate emergency supply actions before impact on production.
- Lead plant-level response to critical supplier shortages and delivery disruptions.
- Coordinate Planning, Procurement, Logistics, Quality, Engineering and suppliers to establish immediate recovery actions.
- Exhaust first-line operational recovery options before escalating commercial leverage requirements to the RCM.
- Provide clear escalation covering:
- Production impact
- Material availability
- Supplier commitment
- Capacity position
- Recovery actions
- Required management support
- Ensure critical issues remain actively managed until material availability and supply stability are restored.
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