Concierge | Part Time | Every Other Weekend

6201 Clough Pike, Cincinnati, Ohio 45244

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Job Responsibilities

• Transfers calls or takes messages as appropriate in a courteous, friendly, and helpful manner.
• Fills out and logs service request forms for residents and/or staff.
• Monitors and greets visitors to the community.
• Keeps the front desk and lobby area clean and neat at all times.
• Sells meal tickets and accounts for payments by payroll deduction or personal check.
• Ensures the security of the building.
• Monitors resident sign-in and sign-out logs and visitor registration logs.
• Periodically checks building entrances and exits to ensure the community remains secure.
• Attends in-services and staff meetings as required.
• Assists with coordinating the van schedule for residents.
• Follows confidentiality policies regarding the release of resident information.
• Performs supportive office functions for all departments, including filing, typing, and making copies.
• Completes all other duties as assigned.

Requirements

• Must possess a high school diploma or GED.
• Must be considerate, neat, well-groomed, and professional in appearance.
• Must dress in a professional manner.
• Must have experience in administrative functions.
• Must answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co-workers, and the management team.
• Must be able to effectively communicate both verbally and in writing.
• Must be able to sit for extended periods of time.
• Must be able to function effectively in a busy environment and be able to multitask.
• Must be willing to work a flexible schedule that includes weekends and holidays.
• Must attend all required in-services and staff meetings.

Why Harmony?

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401k + Fulltime & Part-time Benefits Packages

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Training, Development & Career Laddering

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Great work-life balance

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Flexible Scheduling