Commercial Operations Supervisor
# Commercial Operations Supervisor **Look Commercial Cleaning Ltd** · London · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role Commercial Operations Supervisor Company: Titan Apex Services Location: London & Multiple Commercial Client Sites Salary: £27,000 per annum Job Type: Full-time Travel: Company-paid travel card for business travel Career Progression: Commercial Operations Manager About Titan Apex Services Titan Apex Services is a growing professional cleaning and facilities services company providing high-quality services to commercial clients across the UK. We are seeking a Commercial Operations Supervisor to join our team and play a key role in ensuring our commercial cleaning contracts are delivered to a consistently high standard. This is a multi-site, hands-on operational position. The successful candidate will travel between client locations, supervise cleaning operations, conduct quality inspections, meet with clients, support staffing requirements and ensure our service standards are maintained. The role is ideal for someone who is organised, professional, confident dealing with people and looking to develop their career within commercial operations. The Role As Commercial Operations Supervisor, you will support the day-to-day management and delivery of Titan Apex Services’ commercial cleaning contracts across multiple client locations. You will be responsible for monitoring standards, supporting cleaning teams, communicating with clients and identifying and resolving operational issues. Our commercial contracts operate across daytime and evening hours, therefore flexibility is an important part of this position. Key Responsibilities Commercial Operations Travel between multiple commercial client sites. Conduct regular site visits and operational inspections. Monitor cleaning standards and ensure contractual requirements are being met. Identify and address service issues promptly. Monitor staff attendance, punctuality, presentation and performance. Ensure cleaning teams have the appropriate equipment, materials and information. Support the successful mobilisation of new commercial contracts. Work closely with the wider operations and management team. Provide regular operational updates to senior management. Client Management Develop and maintain professional relationships with commercial clients. Attend client meetings and site visits. Respond professionally to client requests and concerns. Follow up on client feedback and ensure agreed actions are completed. Identify opportunities to improve service delivery. Escalate significant client or operational issues appropriately. Staff Recruitment & Supervision Support the recruitment and selection of cleaning staff. Assist with the onboarding and induction of new employees. Help arrange staff cover for holidays, sickness and vacancies. Monitor staff performance and identify areas requiring improvement. Support the implementation of company policies and procedures. Encourage a professional and positive working environment across all sites. Quality & Compliance Conduct quality inspections and maintain accurate inspection records. Ensure cleaning services are delivered in accordance with client specifications. Monitor corrective actions and ensure issues are resolved. Report recurring quality, staffing, or operational concerns to management. Help maintain consistent service standards across all commercial contracts. Working Hours & Flexibility This is a full-time multi-site operational role. Our commercial contracts operate during both daytime and evening hours, and the successful candidate must be flexible and willing to adjust their working schedule when reasonably required to support client and operational requirements. The successful candidate must also be willing to work on Saturdays when required. Where applicable, overtime will be paid in accordance with the company’s overtime arrangements. Saturday work will be based on operational and client requirements and is not intended to be a standard six-day working week. About You The successful candidate will be: Professional, reliable and well organised. Confident dealing with clients and employees. Comfortable travelling between multiple locations. Confident supervising and communicating with cleaning teams. Able to carry out quality inspections objectively. Proactive and able to use their own initiative. Comfortable dealing with operational issues and finding practical solutions. Flexible regarding daytime, evening and occasional Saturday requirements. Customer-focused and committed to delivering high standards. Comfortable working independently while also being part of a wider management team. Ambitious and interested in developing into a management position. Experience Previous experience in commercial cleaning, facilities management, contract cleaning, hospitality, property services or a similar operational environment is desirable. Experience supervising cleaning staff, managing multiple sites or working directly with commercial clients would be advantageous. However, we will also consider candidates with strong transferable experience who demonstrate the right attitude, professionalism, organisational ability and leadership potential. Travel Requirements A driving licence is not required for this position. A company-paid travel card will be provided for business travel between client sites. The successful candidate must be comfortable travelling independently across multiple London locations using public transport. Salary & Benefits £27,000 per annum starting salary Paid annual leave Paid overtime, where applicable Company-paid travel card for business travel Private health insurance following successful completion of probation Full-time permanent position Multi-site commercial operations experience Regular client interaction Training and professional development Clear career progression Opportunity to progress to Commercial Operations Manager Career Progression This role provides a structured opportunity to develop within Titan Apex Services. The expected progression pathway is: Commercial Operations Supervisor ↓ Commercial Operations Manager Progression will be based on performance, experience, leadership ability, operational responsibility and the growth of the commercial portfolio. As the business continues to grow, there may be further opportunities to progress within the company’s commercial and operations structure. Why Join Titan Apex Services? At Titan Apex Services, we believe in developing people who demonstrate commitment, professionalism and leadership potential. This is an opportunity to join a growing company, gain significant experience across multiple commercial sites and work closely with clients, cleaning teams and senior management. If you are looking for a role where you can take responsibility, develop your skills and progress into management, we would like to hear from you. Pay: £27,000.00 per year Work Location: On the road
Наблюдалась 2026-09-20, впервые 2026-09-18, источник — Indeed.