Collections Specialist

Collections Specialist

Location: Pasco West, FL Schedule: Monday – Friday | 8:00 AM – 4:30 PM

Join the Waste Connections Team!

Waste Connections is looking for a Collections Specialist to join our team in Pasco West, FL , supporting Tampa Hauling (6410) and Tampa Materials Transfer (6411) .

If you have experience in collections, accounts receivable, or customer service and enjoy working with customers to resolve account issues, we want to hear from you.

What You’ll Do

• Manage customer accounts and follow up on past-due balances
• Make outbound calls and send communications regarding outstanding balances
• Work directly with customers to resolve billing issues and establish payment plans
• Maintain accurate documentation of account activity and collection efforts
• Collaborate with internal teams to ensure customer accounts are accurate
• Research and help resolve account discrepancies
• Provide professional, customer-focused service in every interaction

What We’re Looking For

• Previous collections, accounts receivable, billing, or customer service experience preferred
• Strong communication and negotiation skills
• Comfortable handling difficult customer conversations professionally
• Strong attention to detail and organizational skills
• Basic computer skills, including Microsoft Excel and the ability to learn internal systems
• Dependable, organized, and team-oriented
• Ability to manage multiple accounts and priorities in a fast-paced environment

Why Waste Connections?

• Monday-Friday schedule
• Stable, full-time opportunity
• Career growth opportunities within a large, nationwide company
• Supportive, team-oriented work environment
• Comprehensive benefits package, including: Medical Dental Vision 401(k) Additional employee benefits

Ready to Join Us?

If you’re organized, comfortable communicating with customers, and ready to build your career with a stable company, apply today to join Waste Connections as a Collections Specialist in Pasco West!