Collections Recovery Specialist
Коротко о вакансии
Компания Brown & Joseph, входящая в ARMStrong, ищет специалиста по взысканию задолженности. Сотрудник будет проверять страховые полисы и выявлять неоплаченные счета держателей полисов. Основная часть работы связана с решением вопросов клиентов по телефону и электронной почте для обеспечения выплат. Предстоит взаимодействовать с клиентами и поддерживать внутренний отдел взыскания.
- Формат работы
- удалёнка
- Зарплата
- 17 $ — по данным Himalayas
- Ключевые требования
- Скорость печати на клавиатуре от 45 слов в минуту
- Отличные коммуникативные навыки и грамотный английский язык
- Развитые навыки решения проблем и высокая организованность
- Компьютерная грамотность
- Умение продуктивно работать в быстром темпе
- Кому подойдёт
- Позиция подойдёт кандидатам с отличным разговорным английским языком, готовым к активной телефонной коммуникации в сфере клиентской поддержки или взыскания задолженности.
Пересказ openqareer по тексту работодателя. Ниже — оригинал объявления.
ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, NEIS and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
Brown & Joseph is seeking a Recovery Specialist as we continue to grow our team. Recovery Specialists perform follow-up phone calls on invoices, answering questions and solving problems to secure payment. This positionrequires heavy use of phone calls and some emails to follow up on balances due from policy holders. Recovery Specialist also focuses on customer services by problem solving and answering questions on current or past billings.
Job Responsibilities:
- Electronically reviews insurance policies and claims to identify balances due from policyholders.
- Perform daily problem solving on previously billed invoices and supports the internal recovery department.
Qualifications and Requirements:
- Self-motivated individual who thrives in a fast-paced atmosphere
- Ability to problem solve
- Computer Skills / Ability to keyboard 45 words per minute
- Excellent English communication/telephone competencies
- Strong interpersonal skills with great organization
- Telephone expertise in collections or customer service preferred but not required
- Background in insurance industry is a plus but not required
- Bilingual a huge plus!
Compensation and Benefits:
- $17 per hour plus commission
- Benefit package with health, dental, vision, life and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!
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Originally posted on Himalayas
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