Cluster Supply Chain Manager, North Asia
# Cluster Supply Chain Manager, North Asia **Ferrero** · Hong Kong · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role End to End Supply Chain Job ID: 77568 Hong Kong, HK, HK (Hybrid) Permanent About the Role: The Cluster Supply Chain Manager role leads and drives Supply Chain operations across our North Asia Cluster, covering Hong Kong, Taiwan, South Korea, and Japan. In this strategic leadership role, responsible for ensuring product availability, service excellence, inventory optimization, and operational efficiency across the cluster. The role partners closely with commercial teams, regional stakeholders, and global Supply Chain functions to support business growth while leading and developing a high-performing Supply Chain organization. Main Responsibilities: Lead and coordinate end-to-end Supply Chain activities across Hong Kong, Taiwan, South Korea, and Japan markets Manage the Hong Kong Supply Chain team directly and provide leadership to local Supply Chain Managers across the Cluster Align market priorities with regional and global Supply Chain strategies, fostering a collaborative, customer-focused, and performance-driven team culture Ensure effective deployment and governance of the Sales & Operations Planning (S&OP) process across all markets Consolidate cluster demand forecasts and manage key risks and opportunities Monitor forecast performance and implement initiatives to improve planning accuracy Oversee customer service and order-to-cash activities across the cluster, monitor service levels and customer satisfaction metrics Lead continuous improvement initiatives to strengthen service delivery and operational reliability Guarantee efficient warehousing, transportation, and distribution operations Ensure effective escalation and resolution of critical service issues Maintain compliance with quality, customs, regulatory, and trade requirements Drive logistics optimization initiatives while safeguarding service performance, lead projects to improve logistics networks and operational effectiveness Monitor and manage key Supply Chain performance indicators across the cluster Drive productivity and cost optimization initiatives, identify risks, opportunities, and performance gaps, and develop action plans to address them Provide strategic recommendations and regular performance updates to regional leadership Coach, develop, and empower Supply Chain team across the cluster, support succession planning and capability-building initiatives Promote engagement, knowledge sharing, and cross-market collaboration, foster a culture of accountability and continuous improvement About You: University degree in Supply Chain, Logistics, Operations, Business, or a related field Solid experience in Supply Chain, Logistics, Planning, or Operations roles, within FMCG or a fast-moving consumer environment Strong expertise in demand planning, S&OP, customer service, logistics, and inventory management Demonstrated ability to lead change, improve processes, and drive operational excellence Strong stakeholder management and communication skills, with the ability to collaborate across functions and cultures Proven leadership experience managing regional or multi-country teams Fluent English communication skills; additional Asian language capabilities would be an advantage About Ferrero: Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com. DE&I at Ferrero: Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here. Our Application Process We’re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us! 1. Apply Complete your online application, upload your CV and include brief cover letter to help us understand your experience and interests 2. Assess Our HR team will arrange a phone or video interview if we feel your qualifications are a good match for the job 3. Interview If the first interview goes well, you’ll be invited to speak with a Ferrero manager to assess your competencies, technical aptitude and fit within our dynamic organization
Наблюдалась 2026-09-17, впервые 2026-09-16, источник — Indeed.