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Cluster Manager – Dialysis Operations

Lord's ark Industries Pvt. Ltd. · Kengeri, Bengaluru, Karnataka

# Cluster Manager – Dialysis Operations **Lord's ark Industries Pvt. Ltd.** · Kengeri, Bengaluru, Karnataka · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Cluster Manager – Dialysis Operations Location: India (Travel across assigned cluster) Function: Operations Span of Control: ~10 Dialysis Centers About the Role Responsible for the end-to-end operational, financial, and quality performance of approximately 10 dialysis centers, with full accountability for cluster P&L, operational excellence, and stakeholder management. Key Responsibilities P&L Ownership Own cluster P&L and deliver revenue, EBITDA, and profitability targets. Drive occupancy, machine utilization, and sessions per machine. Control manpower, consumables, and operating costs. Review financial performance and execute turnaround plans. Support budgeting, forecasting, and business reviews. Improve billing, collections, inventory, and working capital. Operations Lead day-to-day operations across all centers. Ensure compliance with SOPs and operational standards. Drive productivity and continuous improvement. Support new center commissioning and stabilization. Quality & Governance Ensure compliance with clinical protocols and infection control. Support audits, accreditation, and CAPA. Partner with Medical Affairs on quality improvement. People Leadership Coach Center Managers and operational teams. Drive performance management, manpower planning, and retention. Stakeholder Management Manage hospital relationships. Coordinate with Finance, HR, Procurement, Projects, and Business Development. KPIs Revenue vs Budget EBITDA vs Budget Cluster Profitability Occupancy Sessions per Machine Machine Utilization Consumable Cost per Session Patient Satisfaction Audit Compliance Collection Efficiency Employee Retention Qualifications Bachelor's degree in Healthcare, Hospital Administration, Nursing, Life Sciences, or Allied Health. MBA/MHA preferred. Experience 8–10 years of experience in healthcare operations. Minimum 3 years managing multiple dialysis centers or equivalent. Dialysis operations experience strongly preferred. Core Competencies P&L Management Multi-site Operations Leadership Operational Excellence Quality & Governance Financial Acumen Stakeholder Management Analytical Decision-Making Pay: ₹399,905.51 - ₹626,863.38 per year Work Location: In person

Наблюдалась 2026-09-23, впервые 2026-09-21, источник — Indeed.

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