Cluster Head

Position Overview: The Cleantech Cluster Head is responsible for overseeing and managing the overall operations of multiple Cleantech stations within an assigned cluster. This role involves supervising Station Supervisors, monitoring station performance, ensuring compliance with company policies, and achieving operational, financial, and customer service objectives.

Key Responsibilities

Leadership & Supervision:

• Supervise and provide guidance to all Station Supervisors within the assigned cluster.
• Monitor employee performance, discipline, and productivity.
• Promote teamwork, accountability, and effective station management.

Operations Management:

• Oversee the daily operations of all assigned stations.
• Conduct regular station visits and inspections.
• Ensure compliance with company policies, procedures, and operational standards.

Performance Monitoring:

• Monitor station sales, targets, and overall performance.
• Review daily, weekly, and monthly station reports.
• Identify operational issues and implement improvement plans.

Cash & Inventory Management:

• Monitor cash handling, sales reports, and remittances.
• Ensure proper fuel inventory monitoring and reconciliation.
• Address cash and inventory discrepancies.

Delivery & Safety Management:

• Ensure proper fuel delivery procedures and documentation.
• Monitor compliance with safety protocols.
• Ensure all stations maintain cleanliness, orderliness, and workplace safety.

Documentation & Reporting:

• Consolidate and review reports from all Station Supervisors.
• Prepare cluster performance reports using MS Word, Excel, and PowerPoint.
• Submit operational updates and recommendations to senior management.

Customer Service & Compliance:

• Ensure consistent customer service standards across all stations.
• Monitor and resolve customer complaints and operational concerns.
• Conduct regular audits to ensure compliance with company standards.

Work Schedule:

The Cluster Head is expected to work 6 days per week, with 8 hours of duty per day. The position requires regular visits to assigned stations.

Qualifications:

• Proven leadership and supervisory experience.
• Experience in managing multiple branches is an advantage.
• Strong organizational, analytical, and decision-making skills.
• Knowledge of cash handling, inventory, and operational management.
• Proficiency in MS Word, Excel, and PowerPoint.
• Excellent communication and problem-solving skills.
• Ability to manage multiple teams and achieve operational targets.
• Willingness to travel between assigned stations.

Working Environment:

The Cleantech Cluster Head oversees multiple stations and works closely with Station Supervisors and senior management. The role requires regular field monitoring, performance evaluation, reporting, and operational coordination.

The position requires a proactive, results-oriented, and accountable leader who can ensure efficient station operations, compliance with company standards, and achievement of business objectives across the assigned cluster.

Benefits:

• Paid training
• Promotion to permanent employee

Work Location: In person