Clinical Specialist, Spark KSA & South Africa
# Clinical Specialist, Spark KSA & South Africa **Envista Holdings** · Riyadh · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role SAU - Riyadh - Multiple OpCo R5026590 Saudi Arabia Sales Job description Provides technical expertise to sales representatives, resellers and customers during the sales process. Responsible for the development and use of a set of software tools to improve the accuracy, completeness, and timeliness of Quotations, Orders and Order Changes. Job requirements About Envista Envista is a global dental leader, bringing together over 30 trusted brands. Our mission is to support dental professionals in delivering the best possible patient care through advanced products, technologies, and expert support. Job Title: Clinical Specialist, SPARK - KSA & South Africa Department: Clinical Support- Ormco Location: Saudi Arabia Reporting To: Commercial lead, Orthodontics - MEA The successful candidate will focus on providing clinical and customer support to Orthodontist professionals within KSA and South Africa. With an emphasis on our Clear Aligner SPARK & will be responsible for initial processing and assessment of digital orthodontic cases and related technical support, as well as providing onsite demo, installation, and training of our complete digital clear aligners treatment journey. Primary Duties - Provide in depth training, education, onboarding and technical support to customers and local teams for SPARK, IOS, and future products in the Ormco commercial portfolio. - Diagnose and resolve complex technical issues related to our digital products or services, ensuring timely resolution and customer satisfaction. - Ensure that the customer receives correct design and material choice for the individualized dental product. - Perform Spark aligner / ODB onboarding, on-site/remote, for new/current doctors. - Scheduling technical follow up with doctors. - Support customers by phone (call center), CRM, email, teams or remote/on-site. - Assist and engage in dialogue with the customer in the event of any defects in products. - Provide IOS demonstration and onboarding at the Doctor’s practice. - Collect and report effectively and efficiently any issues or calls outbound/inbound related into our CRM system. - Co travel with sales team, technically supporting the team for new and existing customers and at Dental shows/events. - Travel among different markets (for market, clinic, and group activities) in the region will represent 50% of the job full time - Providing technical support (software & web) for products in our digital portfolio. - Collects/reports product improvements or ideas to the Product team. - Maintain internal knowledge through articles, SOPs, and templates. - Understands and supports the company's policies and procedures to provide proper and effective support to our customers. - Additional tasks as required. Job Requirements: - MUST be in possession of a Dental certification as dentist OR Orthodontist. - Prior experience with dental/orthodontic industry including understanding of digital workflow and manufacturing processes. - Preferably previous experience in a similar role including clinical, Intra-Oral Scanners, digital design software, 3D printing and digital dentistry. - Tech-savvy, fully IT literate (Windows, MAC, MS Office, remote support tools). Strong ability to understand and deliver on technical user requirements. - Excellent organizational skills - Proactive, self-sufficient, with a strong team and customer-oriented mindset. - Enthusiastic, logical, and creative thinker - Must be willing to travel and eligible to issue a driving license. - Must possess a fluent level of the English language, Arabic is a plus. Applicants may apply directly through Envista Career page or by clicking on the Apply tab to be directed to our official careers' portal. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such an agreement and written approval in place. Target Market Salary Range: Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans. For Field Sales roles, the salary range listed reflects base pay only and does not include incentive pay opportunities under the applicable sales compensation plan. - Operating Company: Ormco Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place. Read more Ormco Operating Company: Ormco Location: SAU - Riyadh - Multiple OpCo Date Posted: October 13 , 2026 Req Number: R5026590 Benefits Caring for our employees and their families Health & Wellbeing We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally. Retirement & Financial Benefits We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers. Life & Disability Insurance We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events. Paid Time Off We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most. Learning & Career Development We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us. Our hiring process At Envista, we’re committed to helping you feel confident and prepared every step of the way. Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives. 1. Application Review After you apply, our team will review your experience and qualifications. If your background aligns with the role, a recruiter will reach out to discuss the opportunity and next steps. 2. Interviews You’ll meet with members of the hiring team to learn more about the role and share your experience. Depending on the position, this may include multiple conversations focused on your skills, experience, and how you can make an impact. 3. Offer Decision If selected, you’ll receive an offer outlining compensation, benefits, and other details. Our team will guide you through the process and answer any questions to help you make an informed decision. 4. Onboarding Once you join, we’ll support your transition with onboarding resources and guidance to help you get started and feel connected from day one.
Наблюдалась 2026-10-16, впервые 2026-10-14, источник — Indeed.