Clinical Operations Manager
# Clinical Operations Manager **RotaCare Bay Area, Inc.** · San Jose, CA 95122 · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role Clinic Operations Manager – San Jose – (.375 FTE) RotaCare Bay Area (RBA) is a volunteer alliance of medical professionals, organizations and community members dedicated to providing free primary, quality healthcare services to uninsured families and individuals with limited ability to pay for medical care. We are a volunteer driven organization supported primarily through locally based philanthropy. RBA’s network of 10 free medical clinics is in six counties throughout the San Francisco Bay Area and Central Coast. RotaCare Bay Area seeks new team members to join its RotaCare Clinics. Basic Function: The Clinic Operations Manager provides administrative leadership and management control of all clinic operations. Clinic coordination, volunteer coordination, continuous quality improvement, and cultivating partnerships are essential aspects of this position. The Clinic Operations Manager will work closely with RBA and the Clinic Advisory Council to advance RBA’s mission as well as participate in program/strategic planning, evaluation, and fund development activities. The clinic operates on Saturdays. Reporting Relationships: The Clinical Operations Manager reports directly to the RotaCare Bay Area CEO. The position also works closely with the volunteer Medical Director and Clinic Advisory Council. Knowledge/Responsibilities: Clinic Coordination (35%) Ensure clinical activities comply with RotaCare Bay Area policies and procedures. Manage clinic opening, closing, security measures, and housekeeping. Manage and communicate clinic schedule to ensure adequate volunteer staffing on clinic days. Resolve volunteer staffing cancellations in collaboration with the partner. Monitor and maintain exam room, medical supplies inventory and medical equipment. Ensure facilities are orderly, sanitary, and maintained. Train and ensure proper usage of electronic health records and documentation in Athena. Oversee laboratory and x-ray procedures, including referrals, follow-up, reporting, and MD review. Work with other social/health agencies and health care professionals to ensure patient needs are addressed. Includes coordinating specialty care and pro-bono referrals. Volunteer Coordination (10%) Ensure volunteer recruitment, training, and coordination with RotaCare Bay Area policies and procedures. Monitor volunteers’ performance. Recognize service, provide continuing education, or dismiss. Ensure volunteer database is current and accurate. Maintain and organize volunteer records, including assuring all licensing and tests are up to date in volunteer database. Continuous Quality Improvement Activities (20%) Implement quality improvement activities in compliance with RotaCare Bay Area policies and procedures. Generate and communicate patient data reports. Identify and address challenges/barriers to conducting clinical activities. Analyze clinical activities to take effective action related to patient care Develop and institute solutions that improve clinic management services and healthcare delivery. Schedule, coordinate, and prepare for Quality Assurance Site Visits. Review Quality Assurance reports and follow-up on recommendations. Develop and implement adjustment as necessary. Advisory Council Relation and Partnership Development (25%) Work closely with partner on volunteer scheduling and clinic operations. Assist Advisory Council Chair with preparation of Advisory Council meeting agendas. Participate in Advisory Council meetings. Represent RotaCare at community meetings and events. Maintain and build network of social services and referral care providers to supplement patient care provided at clinics. General Administrative Activities (10%) Manage office procedures and perform clerical activities. Serve as liaison to RotaCare Bay Area and participate in regional RotaCare Bay Area activities (e.g., conferences, teleconferences, meetings). Communicate with and respond to inquiries from RotaCare Bay Area and clinic network. Performs other duties as required. Qualifications and Requirements: Bachelor’s degree from an accredited university with a minimum 5 years of experience working in a non-profit health or human service setting with supervisory experience. Managing community-based clinics is desirable. Knowledge of health care delivery, administration, quality assurance/CQI, data management, personnel management, and budgetary management. Understand medical terminology and ethical/legal issues in relation to healthcare. Strong, sensitive, and thorough verbal, written, and interpersonal skills, including leadership and facilitation. Demonstrated experience working with medical personnel and groups from diverse backgrounds. Bilingual Spanish/English preferred. Ability to function independently and as a team member. Values team-oriented, cooperative culture. Ability to coordinate others to provide maximum efficiency. Computer literacy of popular Windows software (e.g., Microsoft Office Suite) and database systems (patient & volunteer). Carries out all responsibilities in an honest, ethical and professional manner as well as demonstrates ability to exercise independent discretion and good judgment within parameters of the role and RotaCare Bay Area policies. Organized and self-motivated. Ability to function well under stress and changing priorities. Flexibility to work evenings, weekends, and remotely. Able to occasionally travel. Good driving record with valid California driver’s license and proof of auto insurance. Ability to lift, carry, and move heavy items (e.g., tables, chairs, shelves) Uphold the Health Insurance Portability and Accountability Act (HIPAA) regulations and policies. Interest and commitment to the mission of RotaCare Bay Area. Pay: $35.00 - $40.00 per hour Expected hours: 15.0 per week Application Question(s): Do you have experience with an electronic health record, if yes, which one? Experience: clinic experiene: 3 years (Required) Ability to Commute: San Jose, CA 95122 (Required) Work Location: In person
Наблюдалась 2026-09-20, впервые 2026-09-17, источник — Indeed.