Clinical Administrator

We are seeking a highly organized, experienced, and driven Clinical Administrator to lead the administrative and operational groundwork for our FQHC clinic prior to opening, then transition into a permanent leadership role upon launch. The selected candidate will begin as an Independent Consultant for a 90-day pre-opening engagement, during which they will be instrumental in building operational infrastructure, establishing workflows, credentialing providers, and preparing the clinic for a successful launch.

Upon successful completion of the consulting period and clinic opening, the position converts to a full-time Clinical Administrator role, subject to mutual agreement and satisfactory performance. This is an exciting opportunity for a self-starter who thrives in a startup environment and wants to shape a clinic from the ground up.

This position is primarily on-site at the clinic location. During the consulting phase, some remote work may be accommodated for administrative tasks. The Clinical Administrator must be available during clinic hours post-opening and flexible to handle operational needs as they arise.

Phase 1: Consulting Engagement (Days 1–90)

During the pre-opening consulting phase, the Clinical Administrator Consultant will focus on building the operational foundation for the clinic. Key consulting deliverables and responsibilities include:

Administrative Infrastructure

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Establish clinic policies, procedures, and administrative protocols

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Set up electronic health records (EHR) system and ensure staff readiness for go-live

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Develop and implement compliance programs in accordance with HIPAA, OSHA, and applicable state regulations

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Create patient intake processes, scheduling systems, and front-desk workflows

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Draft and finalize employee handbooks, onboarding materials, and HR documentation

Provider Credentialing & Contracting

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Manage credentialing and privileging of all clinical staff with payers and medical boards

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Facilitate provider enrollment with insurance carriers (Medicare, Medicaid, commercial payers)

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Coordinate and track all licensing requirements for clinical and administrative staff

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Negotiate and review vendor and supplier contracts

Financial & Billing Setup

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Partner with billing team or vendor to establish revenue cycle management processes

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Set-up fee schedules, billing codes, and charge capture workflows

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Establish accounts payable/receivable procedures and financial reporting templates

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Assist in preparing the operational budget for Year 1

Staffing & Recruitment

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Collaborate with leadership on hiring clinical and administrative staff

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Conduct interviews, reference checks, and onboarding of pre-opening hires

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Design staff scheduling templates and time-tracking systems

Facilities & Vendor Coordination

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Coordinate with landlord, contractors, and vendors for clinic build-out and equipment procurement

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Ensure all equipment is installed, tested, and operational prior to opening

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Obtain necessary business licenses, permits, and certifications

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Conduct pre-opening inspection checklists and readiness assessments

Phase 2: Full-Time Clinical Administrator (Post-Opening)

Upon successful clinic launch, the Clinical Administrator assumes full-time leadership of day-to-day clinical and administrative operations, including but not limited to

Operations Management

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Oversee all clinic operations to ensure efficient, high-quality patient care delivery

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Monitor key performance indicators (KPIs) including patient satisfaction, wait times, and throughput

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Continuously evaluate and improve operational processes and workflows

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Serve as primary point of contact for staff escalations, patient complaints, and operational issues

Financial Oversight

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Manage clinic budget, monitor financial performance, and report variances to leadership

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Oversee billing and coding accuracy and denial management with the revenue cycle team

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Identify cost-saving opportunities without compromising quality of care

Human Resources & Staff Leadership

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Supervise administrative and non-clinical staff, support supervision of clinical staff in coordination with Medical Director

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Conduct annual performance reviews, manage disciplinary processes, and foster a positive work culture

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Identify training needs and implement staff development initiatives

Regulatory Compliance

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Maintain clinic’s compliance with all federal, state, and local healthcare regulations

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Coordinate audits, accreditation surveys, and licensing renewals

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Stay current with changes in healthcare law and payer requirements