Clinic Receptionist
# Clinic Receptionist **cosmetigroup int'l corp.** · Quezon City · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Qualifications - 1–2 years of reception, spa, clinic, or hospitality front-desk experience - Fluent in English and Tagalog with a polished, warm client manner - Comfortable with POS systems, Google Sheets, and messaging apps - Sales-oriented and self-directed — able to switch between front-desk and back-office work without supervision. Core Duties (always on) Greet clients, manage check-in/check-out, offer refreshments, and keep the reception area presentable at all times Manage the appointment calendar: bookings, confirmations, rescheduling, facialist assignment, and treatment room allocation Answer phone, Viber, Facebook, and Instagram inquiries within 15 minutes during clinic hours; convert inquiries into bookings Process payments (cash, GCash, card), issue receipts, and balance the daily cash drawer with zero discrepancies Explain services, packages, and promos; upsell add-on treatments and retail products at checkout Downtime Duties (when clinic is not busy) CLIENT EXPERIENCE & SALES Call tomorrow's clients to confirm appointments and remind them of preparation instructions, reducing no-shows Follow up SMS review non-responders and log monthly ratings for the facialist tier system Contact package holders with unused sessions nearing expiry Call lapsed clients (no visit in 60+ days) from the callback list Maintain a waitlist and fill same-day cancellation slots by calling waitlisted clients Assemble and refresh retail gift sets and bundles for display OPERATIONS & ADMIN Encode daily sales, treatments performed, and product usage into the tracking sheet Maintain the client database: contact details, treatment history, birthdays Scan and file consent forms, intake forms, and receipts; flag missing paperwork Maintain the petty cash log and prepare the supplies purchasing list for manager approval Conduct retail shelf inventory counts, restocking, and expiry checks; flag reorders to the inventory team Support treatment room turnover: linen counts and supply checklists FACILITY Hourly walkthrough: restrooms, treatment rooms, air-conditioning temperature, music, scent, and lighting Equipment checklist: log sterilizer cycles, keep towel warmer stocked, wipe down machines MARKETING SUPPORT Monitor and draft replies to Google and Facebook reviews for manager approval; invite satisfied clients to leave Google reviews at checkout Photograph before/after results (with client consent) and draft promotional posts for marketing approval Update printed price lists, promo posters, and appointment cards when promotions change Build the monthly birthday-promo SMS list and send approved blasts Pay: From Php18,000.00 per month Benefits: Company events Promotion to permanent employee Work Location: In person
Наблюдалась 2026-09-22, впервые 2026-09-21, источник — Indeed.