Clinic Coordinator - Family Wellness

Your experience matters

Highpoint Health – Winchester with Ascension Saint Thomas is part of Lifepoint Health , a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinic Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

At Highpoint Family Wellness – Monteagle, our close-knit primary care team works together to provide quality, compassionate care to the community we serve. We're looking for a collaborative, organized individual who can support our providers and staff, strengthen communication, and help keep daily operations running smoothly while contributing to a positive experience for our patients.

How you’ll contribute

A Clinic Coordinator who excels in this role:

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Support daily clinic operations while continuing to perform assigned clinical or administrative responsibilities.

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Coordinate daily workflows to promote efficiency, teamwork, and effective communication among staff and providers.

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Serve as an on-site point of contact for routine operational questions, patient concerns, and staff needs.

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Assist with delegating and coordinating tasks to ensure patient needs are addressed accurately and efficiently.

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Address routine patient complaints and escalate more complex concerns to the Practice Operations Manager.

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Maintain regular communication with practice leadership regarding operational needs, staffing concerns, and workflow challenges.

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Coordinate administrative activities, including bank deposits, outgoing mail, and retrieving incoming mail.

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Identify opportunities to improve workflow processes, task coordination, and communication across the practice.

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Collaborate with providers and team members to maintain a supportive, organized, and patient-centered environment.

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Perform clinical duties such as patient triage and visit preparation, or administrative duties such as patient registration and front-desk support, depending on qualifications and assigned responsibilities.

What we’re looking for Applicants should have a high school diploma or equivalent, required. Additional requirements include:

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High school diploma or equivalent required for Medical Assistant or Imaging Technician pathways; applicable education and licensure requirements for other clinical backgrounds.

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Current applicable clinical certification or licensure for clinical candidates, such as Medical Assistant certification, LPN licensure, or radiology/imaging credentials.

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AHA Basic Life Support (BLS) certification required under the current job description.

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Previous experience in a medical office, physician practice, or clinical environment preferred.

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Strong organizational skills with the ability to coordinate multiple priorities and support daily clinic operations.

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Excellent communication, interpersonal, and problem-solving skills.

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Ability to work collaboratively with providers and staff while demonstrating professionalism, sound judgment, and a supportive leadership approach.

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Experience with patient service, workflow coordination, task delegation, or team leadership preferred.

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Comfortable using electronic medical records and administrative systems; Athena experience preferred.

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Ability to recognize concerns requiring escalation and maintain open communication with practice leadership.

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Adaptable, dependable, and willing to balance regular job responsibilities with additional clinic coordination duties.

Schedule: Full-Time, Monday–Thursday 8:00am – 5:00pm, & Friday 8:00am-4:00pm

Location: Highpoint Family Wellness – Monteagle, TN

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits :   Multiple levels of medical, dental and vision coverage for full-time and   part-time employees.
• Financial Protection & PTO :   Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth :   Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being :   Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development :   Ongoing learning and career advancement opportunities.

More about Highpoint Health – Winchester with Ascension Saint Thomas

Highpoint Health – Winchester with Ascension Saint Thomas is fully accredited by The Joint Commission and, together with the Sewanee campus, has earned The Joint Commission’s Gold Seal of Approval® and the American Stroke Association’s Heart-Check mark for Acute Stroke Ready Hospital Certification, reflecting its commitment to providing high-quality stroke care close to home.

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