Client Services & Operations Coordinator
# Client Services & Operations Coordinator **Slipworks** · Austin, TX 78756 · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role Client Services & Operations Coordinator Slipworks Austin, TX (Hybrid) Full-Time $53,000-$57,000 per year Benefits: - 10 paid vacation days - Paid holidays Schedule: - 2–4 weeks of paid in-person training (9am–4pm Monday through Friday) - After training: 8–4 or 9–5 schedule Monday through Friday - Hybrid role with required in-office work on Mondays and Wednesdays Compensation & Benefits Compensation: $53,000-$57,000 per year, depending on experience and qualifications. Benefits include: - Paid training and onboarding. - Paid time off and company holidays. - Remote work arrangement part of the week, subject to company policy. About Slipworks Slipworks is a custom sewing studio specializing in high-quality soft home furnishings, including custom pillows, cushions, and slipcovers. We combine craftsmanship with thoughtful, personalized service to create beautiful, functional pieces for our clients. We are a small team that values professionalism, initiative, accuracy, and strong communication. Position Overview The Client Services & Operations Coordinator plays a key role in both customer communication and day-to-day operations. This position involves responding to client inquiries, preparing custom project estimates, calculating fabric yardage, and helping projects move smoothly from inquiry to production. Because our work is fully custom, this role requires comfort working from client measurements and photos and making informed estimates when details may not be fully defined. Responsibilities - Respond to inquiries via email, phone, and text in a timely, professional manner - Answer phone calls and return voicemails promptly - Guide clients through custom projects and timelines - Clearly communicate pricing, expectations, and next steps Quoting & Estimation - Calculate fabric yardage accurately - Prepare detailed project estimates - Communicate assumptions within quotes - Track project and invoice data in QuickBooks Operations Support - Maintain organized digital project files - Double-check measurements and order details - Identify opportunities to improve internal systems and documentation - Take initiative during slower periods to support business improvements Marketing Support (light) - Support newsletter/blog drafting in Squarespace Qualifications - Detail-oriented, especially with measurements and numbers - Strong written and verbal communication skills - Warm, professional, client-focused approach - Comfortable making informed decisions when every variable isn’t defined - Organized and able to manage multiple active projects - Proactive and self-directed - Comfortable with Google Workspace and spreadsheets (QuickBooks experience a plus) Preferred (Not Required) - Interest or experience in sewing, interiors, or custom goods - Experience in a small business or service-based environment Job Type: Full-time Pay: $53,000.00 - $57,000.00 per year Benefits: - Paid time off - Work from home Application Question(s): - Are you comfortable answering and returning client phone calls as part of your daily responsibilities? - Do you have at least 2 years of experience in a client-facing or customer service role? - This role involves preparing estimates using client measurements and photos, where some judgment is required. Are you comfortable making informed decisions without having every detail defined? - Are you able to work in-office in Austin on Mondays and complete 2–4 weeks of in-person training? Work Location: Hybrid remote in Austin, TX 78756
Наблюдалась 2026-10-20, впервые 2026-10-14, источник — Indeed.