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Client Services Manager

ULAP Networks Inc · Alabang

# Client Services Manager **ULAP Networks Inc** · Alabang · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Key Responsibilities: Serves and the primary point of contact (POC) for post-sales customer relationship and ensures customers realizes the ongoing value from organization's products and services. Drives customer engagement, satisfaction, retention, and long-term success across the customer lifecycle. Monitors customer account health to identify risks, issues, and opportunities that may impact customer outcomes. Coordinates cross-functionality with internal stakeholders to ensure aligned service delivery and issue resolution proactively. Supports renewal readiness and expansion initiatives by providing customer insights, usage trends, and value realization inputs. Maintains accurate and timely customer data, documentation, and records in approved systems and tools. Ensures adherence to governance, reporting, communication and compliance standards. Contributes to continuous improvement of customer success processes through data driven metrics. Minimum requirements: Excellent communication and negotiation skills. Knowledgeable in CRM and other productivity tools. Proven track in customer relationship management. Background in working for a global company. Pay: Php60,000.00 - Php70,000.00 per month Work Location: In person

Наблюдалась 2026-09-22, впервые 2026-09-21, источник — Indeed.

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