Client Relationship Manager

Focused are a Payroll provider based in Altrincham and due to continued growth, we have an opening for a Client Relationship Manager.

The basic salary for this role is £35,000 plus commission. Hours of work are Monday – Friday, 09:00 – 17:30.

Hybrid working available following training.

The Role:

• To generate referrals from agencies by telephone and email-based activity
• Ongoing account management responsibility for the agency to ensure exceptional customer service

The Person:

• Self-motivated and the ability to be motivated by targets
• Ability to learn products and stay knowledgeable on current industry legislation
• Excellent communication, interpersonal and negotiation skills
• Ability to communicate complex information in a clear, articulate manner to clients, contractors and colleagues

Requirements:

• Minimum grade C in Maths and English GCSE (or equivalent)
• Proven experience in a B2B/B2C sales environment with a track record of achieving sales KPIs
• Basic Word, Outlook an Excel skills

Progression:

• Professional qualification financial support with up to 6 days paid study leave for professional qualifications
• Training and personal development
• Clear objectives and paths for progression

Holidays:

• 24 days plus Bank Holidays which increase with length of service
• Plus, your birthday off

Benefits:

• Great Place To Work Certified!
• Salary reviews every February
• Company social events, treats and rewards
• Casual dress everyday
• Long service awards
• Enhanced maternity/paternity benefits
• Access to mental health first aiders and a support service
• Free fresh fruit delivered twice a week
• Personal accident cover
• Being part of an amazing culture

Visit our website, Facebook and LinkedIn pages to see what our employees have to say and what we’ve been up to!

At Focused, we are committed to a fair, respectful and inclusive recruitment process. We recruit based on merit, skills, qualifications and experience. We are an equal opportunities employer and do not unlawfully discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.

If you have a disability or need support during the recruitment process, please let us know. We will consider reasonable adjustments to help ensure that you are not disadvantaged at any stage of your application.

If you are successful, any offer of employment will usually be conditional upon satisfactory pre-employment checks.

To view our Privacy Policy, please visit our website https://www.paystream.co.uk/sl/pre-employment-privacy-notice/.

Pay: £35,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Work from home

Work Location: Hybrid remote in Altrincham WA14 4RW