Client Manager - Governance & Secretarial

The Client Manager (Governance & Secretarial) role is responsible for the strategic leadership, retention, growth, and overall satisfaction of a portfolio of clients for whom Spence provide multiple pensions services (for example administration, actuarial, investment, secretarial, governance).

Acting as the relationship lead, the Client Manager (Governance & Secretarial) role serves as the first point of contact to clients, ensuring high-quality delivery across all service lines, regulatory compliance, and commercial value. The role requires close collaboration with administration, actuarial, investment, projects, systems, and business development teams to deliver excellent client outcomes and achieve Spence’s growth objectives.