Client Manager
# Client Manager **Fieldstone A&E** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Senior` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Client-Management]` `[Account-Management]` `[Project-Management]` `[Client-Relations]` `[Business-Development]` `[Client-Manager]` `[Client-Account-Manager]` `[Client-Services-Manager]` `[Client-Relationship-Manager]` --- ### About the Role Client Manager Synopsis Fieldstone A&E is an industry-leading company with deep roots in home building, providing everything needed for vertical construction—from single-family homes to clubhouses, commercial buildings, and everything in between. You will feel like family in our rich company culture that focuses on work/life integration with flexible work capabilities, offering remote, in-office, and hybrid situations. The Client Manager is a key role responsible for building and maintaining strong client relationships, ensuring client satisfaction, and driving project success. This position requires a balance of technical expertise, business development skills, and leadership abilities to manage client expectations, coordinate internal teams, and deliver high-quality projects on time and within budget. Key Responsibilities Client Relations - Build and maintain strong relationships with clients, serving as their primary point of contact. - Facilitate regular client meetings to review project progress, address concerns, and ensure alignment with client goals. - Resolve client issues promptly and professionally, ensuring a positive and productive client experience. - Define, document, and communicate client standards to internal teams to ensure expectations are met or exceeded. Project Oversight - Lead project teams to deliver quality projects on time, within budget, and aligned with client expectations. - Oversee and manage project details, including scope, schedules, and budgets, ensuring profitability and successful outcomes. - Monitor and achieve KPIs related to client satisfaction, revenue targets, and project timelines. - Work closely with internal teams, including engineering, design, and project coordination, to ensure seamless project delivery. - Identify and communicate scope changes, ensuring proper documentation and billing. Financial Management - Proactively manage project budgets to ensure profitability while delivering high-quality outcomes. - Create proposals that align with company profitability standards, validating estimated hours and schedules before project initiation. - Identify opportunities for upselling or expanding services with existing clients to drive additional revenue. Business Development - Actively seek opportunities to grow relationships with existing clients and develop new client partnerships. - Support company growth by contributing to business development initiatives and identifying new market opportunities. - Represent Fieldstone A&E at client meetings, industry events, and networking opportunities to enhance brand recognition. Leadership and Mentorship - Mentor junior team members by sharing expertise, providing feedback, and supporting their professional growth. - Lead by example, setting a high standard for client management excellence and collaboration. - Actively participate in professional development reviews for junior team members and provide constructive feedback to foster improvement. Innovation and Process Improvement - Identify and implement process improvements to enhance efficiency, quality, and client satisfaction. - Stay updated on industry trends, best practices, and emerging technologies to bring innovative solutions to clients and internal teams. Required Skills - Strong written and verbal communication skills, including client presentations and public speaking. - Advanced negotiation and conflict resolution skills. - Demonstrated ability to manage project budgets and ensure profitability. - Strong organizational skills and ability to manage multiple priorities effectively. - Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint). - Knowledge of quality assurance and quality control practices in architecture and engineering. Required Experience - Education: Bachelor’s degree in architecture, interior design, engineering, or a related field. - Experience: Minimum of 10 years of experience in production home building, project management, or a related field. Originally posted on Himalayas
- Client-Management
- Account-Management
- Project-Management
- Client-Relations
- Business-Development
- Client-Manager
- Client-Account-Manager
- Client-Services-Manager
- Client-Relationship-Manager
Наблюдалась 2026-10-05, впервые 2026-10-05, источник — Himalayas (JSON API).