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Client Concierge

NightOwl Consulting · Удалённо · Philippines · 40 000 — 60 000 PHP

# Client Concierge **NightOwl Consulting** · Philippines · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 💰 **Компенсация:** `40,000 – 60,000 PHP` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Client-Services]` `[Sales]` `[Lead-Generation]` `[Concierge]` `[Client-Concierge]` `[Customer-Concierge]` `[Customer-Concierge-Service]` `[Customer-Service-Concierge]` `[Concierge-Support]` `[Client-Liaison]` `[Concierge-Services]` --- ### About the Role We’re looking for a Client Concierge to join our team. This role is ideal for someone who enjoys working with people, is comfortable with technology, and thrives in a fast-paced environment. As the first point of contact, you’ll handle inbound and outbound calls, respond promptly, and create a positive experience for clients in just a few minutes. Key Responsibilities - Respond quickly to new lead opportunities (inbound and outbound) from multiple sources. - Engage, qualify, and guide potential clients toward the right next step — whether that’s booking an appointment, starting an application, or connecting them with the appropriate team member. - Use our CRM daily to manage and track leads, notes, and follow-up tasks. - Represent the team's reputation for ridiculously fast response times and raving fan customer service. - Build rapport with prospects, listen to their needs, and guide them toward the appropriate next steps in the loan process. - Collaborate with loan officers, marketing, and operations teams to keep leads moving forward. - Learn the business of residential mortgages with the opportunity to grow into a sales role. Skills, Knowledge and Expertise - Positive attitude with the ability to stay upbeat under pressure - Flexible and adaptable to changing situations - Open to continuous learning and self-improvement - Proactive and able to take initiative - Strong customer focus and commitment to providing great service - Dependable and dedicated to the team’s goals - Strong sales and communication skills, with the ability to build connections and overcome challenges - Comfortable with technology and quick to learn new software (CRM experience a plus) - Well-organized with strong attention to detail and follow-through Benefits - Above market salary - HMO on Day 1 for principal and two dependents - Government-mandated benefits - Performance-based Incentives - Quarterly Company Events - 1,000 PHP De Minimis - Equipment and software provided Originally posted on Himalayas

Наблюдалась 2026-10-03, впервые 2026-10-03, источник — Himalayas (JSON API).

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