Client Account Manager, Early Childhood Development
# Client Account Manager, Early Childhood Development **Toybox Creation and Technology Sdn. Bhd.** · Kuala Lumpur · `On-site` 🕒 **Статус:** *Опубликовано: 6 дней назад* · *Источник: Indeed* --- ### About the Role Client Account Manager, Early Childhood Development Location: TOY8 Playground at The Gardens Mall, with regular travel to client sites in Malaysia (including Sarawak), Indonesia, etc. Work arrangement: Work-from-home option available, with flexibility depending on work requirements and client-site commitments. Reports to: Head of Early Childhood Development (ECD) Employment: Full-time, permanent (3-month probation) Salary: From RM4,500/month, based on experience, plus statutory EPF, SOCSO and EIS About the role TOY8 builds AI developmental screening and early intervention programmes for young children. We work with state governments, preschool operators and partners in Malaysia, Indonesia, etc. You will own TOY8's client and government partner accounts and keep every programme moving to its deadline. Our partners are large public bodies and preschool networks. Meetings move, replies are slow, and new rules can appear late. Your job is to plan for that from day one and still deliver on time, while keeping each relationship warm. You do not need a background in early childhood. Our ECD team will train you to run screening sessions, present to clients and deliver teacher training. Key responsibilities Account and partner management (core) ● Own the plan, timeline and relationships for each assigned account. ● Build relationships at several levels of each partner, from the officers who do the work to the managers who approve it. ● Set internal dates ahead of real deadlines, and check progress early instead of waiting for "in progress" to turn into "done". ● When a matter is stuck, go and meet the people in person and find a way forward. ● Hand a matter up to TOY8 management on the same day when it stops moving. Examples: no reply after two follow-ups, a moved deadline, or a new rule or cost. Project management ● Run each programme from kick-off to report: scope, schedule, people, budget and risks. ● Coordinate with ECD team, the Tech team and client staff so that screening, scoring, intervention and reporting finish on time. ● Keep a weekly status for every account that management can read in a quick manner. Account growth ● Own screening and intervention revenue for assigned accounts against agreed targets. ● Find needs inside existing accounts and propose new services. Programme delivery (trained by TOY8) ● Learn to run developmental screening sessions with the ECD team. ● Present TOY8's programmes to clients and deliver teacher training workshops. ● Report problems with reports or scoring to the Tech team and follow them through to resolution. Requirements ● 3 to 5 years of experience in one or more of: account management or B2B/B2G sales in education, client services, business development, or project management ● A track record of delivering projects with government agencies, large institutions or demanding clients ● Fluent in English and Bahasa Malaysia ● Comfortable owning revenue targets and several client timelines at once ● Willing to travel regularly Nice to have ● Background in early childhood education, special education, psychology or child development ● Bahasa Indonesia, Mandarin or Iban ● Experience working with Sarawak state agencies or preschool operators ● Experience in a startup or alongside product and tech teams What we offer ● A role at the centre of a programme that helps children with developmental delays get support earlier ● Direct work with state governments and partners, with backing from TOY8 management ● Training in developmental screening, early intervention and teacher training ● Keep a weekly status for every account that management can read at a glance Pay: From RM4,500.00 per month Work Location: Hybrid remote in Kuala Lumpur
Наблюдалась 2026-10-20, впервые 2026-10-14, найдена на 2 площадках, источник — Indeed.