Client Account Manager
# Client Account Manager **Synergy IT** · Mississauga, ON · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Job Overview We are seeking an experienced and motivated IT Sales & Client Account Manager to join our team. This is a hands-on sales and account management position responsible for managing the complete customer journey — from receiving a new lead and understanding the customer's requirements to preparing pricing, sending quotes and proposals, following up, negotiating, and closing the sale . The successful candidate will be comfortable communicating with business owners, managers, IT decision-makers, and purchasing departments. You will be responsible for developing new business while also maintaining strong relationships with existing clients. This role requires someone who is highly organized, responsive, detail-oriented, and confident in asking for the sale. Key ResponsibilitiesLead Management & New Business Development Receive, review, and respond to new sales leads in a timely and professional manner. Contact prospective customers by phone, email, video meetings, LinkedIn, and other communication channels. Qualify incoming leads by understanding the customer's business, requirements, budget, decision-making process, and expected Duties Manage a portfolio of client accounts, ensuring high levels of satisfaction and retention through regular communication and strategic support Develop comprehensive account plans that align client objectives with our service offerings, including SaaS solutions and financial products Coordinate cross-functional teams to deliver projects on time, within scope, and exceeding client expectations Conduct detailed analysis of client data using tools like Salesforce to identify opportunities for growth and improvement Serve as the trusted advisor by providing insights on marketing strategies, product features, and industry trends Facilitate onboarding processes for new clients, including training sessions and resource allocation Address client inquiries promptly, resolving issues efficiently while maintaining a positive relationship atmosphere Skills Strong project management skills with the ability to juggle multiple priorities effectively Expertise in customer relationship management (CRM) platforms such as Salesforce or similar tools Proven experience in account management within IT services and consulting business Excellent analysis skills to interpret data insights and inform strategic decisions Exceptional communication skills for clear, persuasive interactions with clients and internal teams Knowledge of marketing strategies and how they can be integrated into client solutions Customer service orientation with a proactive approach to problem-solving and relationship building Join us to make a meaningful impact by managing key client relationships with energy, transparency, and dedication. We value innovative thinkers who are eager to grow professionally while delivering outstanding service that drives success for our clients! Pay: From $48,240.00 per year Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-14, источник — Indeed.