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Claims Support Associate – Catastrophe Claims Branch

aoinsLansing, MI

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Unit Specialist. The position requires the person to:

  • Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
  • Accurately enter assigned source documents.
  • Interpret and apply verbal and/or written instructions, manuals, and policies.
  • Maintain records and/or policy files according to established guidelines.
  • Assists in developing reports and/or prepares requests for reports.
  • Assists with other duties as assigned within the department or elsewhere on request.

Desired Skills & Experience

  • High school education or its equivalent is preferred
  • Above-average communication skills (written and verbal)
  • Organize and interpret data
  • Ability to handle multiple assignments

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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