Claims Process Consultant
# Claims Process Consultant **Infosys** · Tempe, AZ · `On-site` 💼 **Уровень роли:** `Mid Level` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: The Muse* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Design and UX]` --- ### About the Role In the assigned Job Role of Product Consultant 2, your Area Of Responsibility will be as below: • Assist in analyzing functional and non-functional requirements and technical feasibility of product features to be implemented. • Document customer requirements and analyze the requirements gathered, ensuring that all relevant information is captured for further development. • Conduct market study and analysis to enable definition of product requirements and features. • Actively participate in competitive analysis and risk assessments. • Assist in creation of architectural designs and structure of the product, while supporting the evaluation of technology frameworks. • Participate in product scalability and product performance assessments and assist in planning for integration with existing system. . • Identify and define product design concepts, create prototypes and structure user experience elements. • Collaborate with cross-functional teams to ensure alignment with design goals. • Participate in the development of small features and enhancements, while contributing to specific tasks within the development process. • Collaborate with internal stakeholders to gather specific customer needs and translate them into actionable development tasks. • Maintain documentation of the development process, ensuring alignment with customer expectations. • Conduct quality checks on development activities, while ensuring defined standards are met. • Conduct customer discussions to understand their requirements, while identifying customization options. • Contribute to creation of structured proposals and assist in developing tailored solutions that meet customer needs. • Refine documentation of the customization processes and co-ordinate with cross-functional teams to ensure alignment. • Develop implementation checklist to ensure all necessary steps and requirements are addressed during the integration process. • Assist in gathering system specifications, documenting integration procedures, and supporting the setup of necessary tools and resources. • Coordinate with stakeholders to facilitate smooth communication throughout the implementation phase. • Participate in production issue analysis and support resolution processes by logging incidents and validating fixes. • Maintain SOPs and operational user manual to ensure system stability. • Interact with client stakeholders when required, to resolve issues, ensuring timely responses and product fixes, along with internal stakeholders. • Draft SOPs, user guides, and workflow documentation based on team inputs. • Collaborate with team members to maintain accuracy in documentation repositories. • Maintain detailed records of work completed, learnings captured, and product behavior observed during rollouts. • Participate in knowledge transfer sessions and contribute to internal repositories. Your contribution to the team: • Foster a collaborative spirit and demonstrate excellent communication skills with both internal teams and client stakeholders. • The ability to collaborate in all phases of the product lifecycle, from requirement gathering and architecture through customization and implementation. • The passion to create user-centric design and bring hands-on experience to prototyping, enhancing, and refining features. • Play a proactive role in testing, troubleshooting, and maintaining product quality and operational stability. • The ability to coordinate across cross-functional and client teams to ensure effective product rollouts and solution success.
- Design and UX
Наблюдалась 2026-09-20, впервые 2026-09-18, источник — The Muse.