Chief Quality Officer, State (Virginia)

CHIEF QUALITY OFFICER, STATE (VIRGINIA)

On-site + significant travel between Richmond, Hampton Roads, and Northern Virginia

Westhampton Building

920 Libbie Ave. Suite 200

Richmond, VA 23226

Reports to: State Chief Clinical Officer (Virginia)

Direct Reports: 12

Primary Function/General Purpose of Position

The Chief Quality Officer is responsible for leading initiatives to proactively focus on quality outcomes, patient safety, risk mitigation, and overall performance within the state. The leader will develop quality strategies, ensure compliance with regulatory requirements, monitor patient outcomes, implement performance improvement processes, and foster a culture of safety. This role will lead facility-based quality teams across the state in implementation of statewide quality initiatives.

Essential Job Functions

- Oversee acute care quality programs and initiatives ensuring alignment to ministry, state, and national requirements. - Partners with Shared Services for Infection Prevention, Regulatory Compliance, Legal, and Risk Management initiatives across the state. - Accountable for the achievement Key Performance Indicators across the state and promotes the adoption of state and organization’s defined best practices, including population health and value-based programs. - Collaborate with clinical leadership and medical staff to implement best practices in reducing hospital-acquired infections. - Promotes a culture of safety by creating consistent and standardized processes to prevent workplace injury, violence, or adverse outcomes to associates or patients. - Builds and develops a culture of high reliability across the state in partnership with the ministry and other state leaders. - Implements evidence-based programs and activities that incorporate continuous and robust process improvement. - Directs systematic and periodic reviews of clinical outcomes and facilitates discussion at appropriate board-level committees on quality.

Licensing/Certification

- Current medical license (MD or DO) (required) - Board certification in clinical specialty (preferred)

Education

- Medical Degree from an accredited medical school (MD or DO) - Master’s degree in business administration, public health, or healthcare administration (preferred).

Work Experience

- Minimum of five (5) years of experience in clinical practice (required) - Minimum of seven (7) years’ experience with quality, safety, and performance improvement efforts (preferred) - Minimum of five (5) years of leadership experience (preferred)

Skills

Hard/Tech/Clinical Skills:

Executive-level communication and strategic influence.

Ability to lead through complexity in matrixed, mission-driven organizations.

Ability to steward organizational change, innovation, and team development

Soft/Interpersonal Skills:

Critical thinking

Teamwork

Conflict resolution

Active listening

Relationship building

Annual Base Pay: $400,000 - $450,000 + 403(b) + 15-22.5% annual bonus

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.