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Chief Operation and Marketing Head From Jewellery and Diamond Only

Nornament Designers Pvt Ltd · Charni Road, Mumbai, Maharashtra

# Chief Operation and Marketing Head From Jewellery and Diamond Only **Nornament Designers Pvt Ltd** · Charni Road, Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role A. Business Operations & Management - Oversee day-to-day operations across manufacturing, procurement, inventory, sales, logistics, and administration. - Develop and implement operational policies, procedures, and performance standards. - Ensure efficient coordination between production, merchandising, quality control, sales, marketing, and finance teams. - Monitor productivity, operating costs, delivery schedules, and overall business performance. - Improve processes to minimise wastage, reduce costs, and maximise profitability. - Establish systems for reporting, accountability, internal controls, and operational risk management. - Ensure compliance with applicable industry regulations, company policies, and statutory requirements. B. Sales & Marketing Strategy - Develop and execute comprehensive sales and marketing strategies for jewellery and diamond products. - Drive business growth across B2B, wholesale, retail, distributor, export, and e-commerce channels, as applicable. - Identify new markets, customer segments, business opportunities, and distribution channels. - Build and maintain relationships with jewellery retailers, wholesalers, diamond dealers, distributors, and key corporate clients. - Lead product positioning, pricing strategies, promotional campaigns, and seasonal sales initiatives. - Develop brand-building strategies to increase market visibility, customer loyalty, and market share. - Oversee digital marketing, social media, website performance, lead generation, and online sales initiatives. - Analyse market trends, competitor activities, consumer preferences, and jewellery and diamond pricing movements. C. Revenue & Profitability Management - Prepare annual business plans, sales budgets, revenue targets, and profitability forecasts. - Monitor sales performance, gross margins, operating expenses, and contribution by product and channel. - Develop strategies to improve average selling prices, customer acquisition, repeat business, and overall profitability. - Review pricing, discounts, credit policies, and commercial terms in coordination with management and finance. - Identify opportunities to expand high-margin product categories and improve working capital efficiency. D. Jewellery & Diamond Business Management - Maintain a strong understanding of gold jewellery, diamond jewellery, loose diamonds, gemstones, and related product categories. - Oversee product assortment, sourcing, procurement, inventory planning, and stock rotation. - Monitor gold rates, diamond market trends, product costing, making charges, and competitive pricing. - Coordinate with design, merchandising, production, and quality teams to ensure product quality and market relevance. - Establish controls for diamond grading documentation, certification, traceability, stock security, and inventory reconciliation, as applicable. - Manage supplier relationships and negotiate commercial terms to improve quality, availability, and margins. - Ensure appropriate controls over high-value inventory, precious metals, diamonds, and finished jewellery. E. Team Leadership & Development - Lead and motivate operations, sales, marketing, merchandising, and customer service teams. - Define departmental targets, key performance indicators (KPIs), and individual responsibilities. - Recruit, train, develop, and retain high-performing employees. - Conduct regular performance reviews and implement incentive programmes linked to business results. - Build a culture of accountability, customer focus, teamwork, and continuous improvement. F. Customer & Business Development - Develop long-term relationships with key accounts, strategic partners, suppliers, and industry stakeholders. - Lead negotiations with major customers and business partners. - Handle important customer escalations and ensure high service standards. - Develop strategic partnerships, new dealer networks, and international business opportunities, where relevant. - Represent the organisation at jewellery exhibitions, trade fairs, industry events, and business meetings. G. MIS, Reporting & Strategic Planning - Present periodic business performance reports to the Managing Director, Chairman, or Board. - Monitor sales, inventory, operational efficiency, marketing return on investment, and profitability. - Develop dashboards and management information systems for data-driven decision-making. - Identify business risks, market opportunities, and areas requiring corrective action. - Translate the company's long-term vision into actionable annual and quarterly business plans. Pay: ₹50,000.00 - ₹100,000.00 per month Benefits: - Leave encashment Work Location: In person

Наблюдалась 2026-10-19, впервые 2026-10-19, источник — Indeed.

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