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Chief Operating Officer (COO) – Volta Cafe

Volta Nashville · New York, NY 10001

# Chief Operating Officer (COO) – Volta Cafe **Volta Nashville** · New York, NY 10001 · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role Chief Operating Officer (COO) – Volta Cafe Location: New York City, NY (Pre-Opening / Site Selection Phase) Position Type: Full-time Compensation: $195,000 Base Salary + Performance Bonus + Opportunity to join the founding team About Volta Cafe Volta Cafe is redefining the modern beverage experience. We are a high-energy, novel cafe concept specializing in freshly crafted, custom energy drinks formulated with our proprietary line of functional supplements, alongside ceremonial-grade matcha and specialty coffee. Because we are currently in active site selection across NYC, we are bringing on our Chief Operating Officer (COO) ahead of launch. This gives our future executive the runway to lay the foundation—shaping the space, perfecting drink recipes, building vendor networks, and establishing operating procedures before our doors open. This role requires a rare hybrid operator: a visionary flavor pioneer obsessed with beverage experimentation, combined with a sharp business executive who lives in spreadsheets, builds financial systems from scratch, and aggressively drives down COGS. You will own the entire lifecycle of Volta Cafe—from pre-opening buildout and menu formulation to running the floor on day one and scaling the concept as a key member of our founding team. Core Responsibilities 1. Pre-Opening Strategy, Buildout & Real Estate Input Site Selection & Layout Design: Partner with leadership and real estate brokers to evaluate potential NYC locations, analyze foot traffic, and collaborate with architects/contractors to design an ergonomic bar workflow optimized for fast-paced functional drink craft. Licensing & Compliance: Lead the pre-opening regulatory process, securing all necessary NYC DOHMH health permits, Department of Buildings approvals, and local business licenses. Supply Chain Infrastructure: Build the foundational supply chain from scratch—sourcing high-grade matcha, specialty coffee beans, sustainable packaging, and setting up commercial production/blending pipelines for our proprietary supplement line. 2. Pre-Launch & Ongoing Beverage R&D and Menu Development Craft Energy & Supplement Design: Lead product development for our core line of freshly crafted energy drinks, mastering flavor profiles that blend natural fruit bases, botanicals, and proprietary supplement formulations. Matcha & Coffee Excellence: Develop high-end matcha and specialty coffee programs, creating signature pairings, seasonal drinks, and functional lattes. Constant Flavor Experimentation: Utilize the pre-opening ramp period to run rigorous flavor testing, paneling, and menu planning. Post-launch, maintain an agile R&D pipeline based on customer sales data. Recipe Costing & Standardized Formulation: Convert kitchen experiments into scalable SOPs with exact dosing guidelines, batch prep rules, yield formulas, and strict gross margin targets. 3. Financial Setup, Accounting & COGS Optimization Ground-Zero Financial Modeling: Establish our initial P&L structure, operating budgets, cash flow management systems, and labor models prior to store launch. COGS & Expense Auditing: Negotiate aggressive supplier contracts across supplements, dairy/alt-milks, coffee, matcha, and packaging to lock in low unit costs and target COGS from day one. Accounting Integration: Partner with accounting/bookkeeping to set up POS systems (Toast), inventory management software (Restaurant365), and automated accounts payable workflow. Menu Engineering & Pricing Strategy: Analyze product mix and contribution margins to balance accessible consumer pricing with top-tier gross profit margins. 4. Operational Leadership & Store Launch ("Running the Show") Grand Opening & Floor Execution: Hire, onboard, and train the launch FOH and BOH teams, establishing a culture of high energy, hospitality, and strict operational execution. SOP Creation: Write and enforce operating manuals covering opening/closing checklists, supplement dosing accuracy, equipment calibration, hygiene, and inventory counts. Brand Expansion: Position Volta Cafe's flagship location for growth, designing playbooks for retail supplement sales, catering, pop-ups, and future store openings. Key Performance Indicators (KPIs) Pre-opening milestone execution (on-time and on-budget site launch). Initial COGS percentages achieved across functional energy drinks, matcha, coffee, and retail categories. Post-launch EBITDA performance, net operating margins, and revenue growth. Sales velocity and adoption metrics of newly formulated energy drink recipes. Speed-of-service, guest review scores, and store team retention. Qualifications & Requirements Proven Executive Leadership: 5–8+ years in senior beverage/hospitality operations (COO, Director of Operations, or High-Volume GM) in New York City. Pre-Opening / Launch Experience: Demonstrated track record of opening new restaurant or cafe concepts from zero to one (site buildout, vendor setup, initial team hiring, and DOHMH licensing). Flavor & Mixology Expertise: Hands-on experience developing drink menus across coffee, matcha, functional/energy beverages, mixology, or food science. Quantitative Acumen: Expert-level command of P&L creation, financial auditing, inventory control, and proven strategies for reducing COGS. NYC Regulatory Knowledge: Thorough understanding of NYC DOHMH codes, labor regulations, and high-volume retail dynamics. Technology Proficiency: Expert command of restaurant technology stacks (e.g., Toast POS, Restaurant365, 7shifts, QuickBooks). Compensation & Perks Base Salary: $195,000 / year Performance bonus structure Opportunity to grow and be a core part of the founding team Staff discounts and complimentary access to Volta's functional supplement products Pay: $195,000.00 per year Benefits: Employee discount Work Location: In person

Наблюдалась 2026-09-25, впервые 2026-09-21, источник — Indeed.

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