Chief Operating Officer (COO)- Orthopedic
# Chief Operating Officer (COO)- Orthopedic **LA BONE & JOINT INSTITUTE** · Encino, CA 91436 · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role LA Bone & Joint Institute | Southern California About the job LA Bone & Joint Institute (LABJI) is a, privately held, growing multispecialty orthopedic and musculoskeletal healthcare organization serving patients throughout Southern California. Our practice brings together physicians across multiple orthopedic subspecialties and works closely with hospitals, surgical partners, health plans, IPAs, and other healthcare organizations to provide comprehensive, high-quality patient care. We are building the future of orthopedic healthcare, and we're looking for a forward-thinking Chief Operating Officer to help lead the way. Reporting directly to the CEO and serving as a key member of the Executive Leadership Team, the COO will be instrumental in scaling our organization, transforming operations, and translating strategic vision into measurable business results. This is an opportunity for a dynamic healthcare executive who thrives in a growing organization, embraces innovation, and knows how to turn operational complexity into scalable, efficient systems. The COO will lead enterprise-wide operational strategy, drive financial and operational performance, strengthen physician and hospital partnerships, and oversee a global operations team. A key priority will be championing the implementation of AI and automation, leveraging technology to streamline workflows, eliminate inefficiencies, optimize staffing, enhance revenue cycle performance, and position LABJI for its next phase of growth. Working closely with the CEO, CFO, CCO, and Physician Partners, the COO will foster a culture of accountability, continuous improvement, and data-driven decision-making. The ideal candidate combines strong business acumen and healthcare operations expertise with emotional intelligence, strategic thinking, and the ability to build high-performing teams. This is more than an operations role. It is an opportunity to shape the next generation of orthopedic healthcare, building smarter systems, empowering teams, embracing AI, and creating a scalable organization positioned for long-term success. If you are a results-driven healthcare leader who wants to make a meaningful impact, drive innovation, and help build what comes next, we invite you to be part of LABJI's future. Key Responsibilities Executive & Strategic Leadership - Partner with the CEO and physician leadership to execute LABJI's strategic vision, growth initiatives, and long-term priorities - Collaborate with the CEO and CFO to align operational performance, financial objectives, and organizational strategy - Translate strategic priorities into measurable initiatives, accountability structures, and results - Establish and manage organizational KPIs and performance dashboards to drive accountability and data-informed decision-making - Identify opportunities for operational improvement, expansion, new services, strategic partnerships, and organizational growth - Serve as a trusted executive advisor to the CEO and physician leadership Operational Leadership - Lead enterprise-wide operational transformation through strategic IT integration, AI platform implementation, automation, and process optimization to drive efficiencies, scalability, and measurable organizational performance. - Provide executive oversight of multi-site clinical and administrative operations - Ensure consistent, high-quality operational standards across all locations - Optimize workflows, staffing models, patient access, physician productivity, scheduling, and operational efficiency - Lead continuous improvement initiatives that enhance patient experience, physician satisfaction, and organizational performance - Oversee the organization's global operations team and ensure effective integration with domestic operations - Foster a culture of accountability, collaboration, innovation, and operational excellence Revenue Cycle Management & Payer Strategy - Work closely with the CEO and CFO to oversee and improve the organization's revenue cycle performance - Provide executive oversight of billing, collections, AR, denials, authorizations, payment posting, and payer follow-up - Monitor RCM KPIs and identify trends, revenue leakage, underpayments, and opportunities for improved reimbursement - Develop and maintain strong relationships with managed care organizations, IPAs, health plans, Workers' Compensation, and Personal Injury stakeholders - Participate in payer contract negotiations, LOAs, reimbursement discussions, and resolution of complex payer issues - Hold internal and external RCM partners accountable for measurable performance and results - Ensure operational decisions support financial performance and sustainable growth Hospital & Physician Operations - Develop and maintain strong relationships with hospital and surgical partners - Oversee physician hospital and on-call scheduling and coverage - Ensure appropriate coordination between physicians, hospitals, surgical facilities, and internal teams - Support physician productivity, scheduling, credentialing, and hospital affiliation requirements - Partner with physicians to identify and resolve operational challenges affecting patient care and practice performance Human Resources & Leadership Development - Work closely with the CEO and HR on recruitment, retention, workforce planning, employee relations, compensation, performance management, and organizational development - Build and develop a high-performing leadership team through coaching, mentorship, accountability, and professional development - Establish clear performance expectations and accountability for department leaders - Support succession planning and development of future organizational leaders - Foster a culture of professionalism, collaboration, transparency, accountability, and continuous improvement - Navigate sensitive employee and organizational matters with exceptional emotional intelligence, discretion, and sound judgment Financial & Business Performance - Partner with the CEO and CFO on budgeting, forecasting, resource allocation, productivity, and financial performance - Monitor operational performance against financial objectives - Analyze labor, staffing, productivity, revenue, and other key cost drivers - Identify opportunities for revenue enhancement, cost containment, and operational efficiency - Develop business cases and financial analyses to support organizational growth and investment decisions Compliance, Quality & Risk Management - Maintain executive oversight of healthcare regulatory, payer, HIPAA, employment, and organizational compliance - Ensure policies and procedures are implemented consistently throughout the organization - Support audit readiness, risk management, corrective action, and quality improvement initiatives - Oversee credentialing and provider enrollment processes - Ensure organizational operations remain aligned with applicable regulatory and contractual requirements Leadership Competencies - Strategic and systems thinking - Operational excellence - Strong business and financial acumen - Revenue cycle and payer expertise - Executive presence and influence - Data-driven decision-making - KPI development and performance management - Change management - Strong negotiation and relationship-building skills - Exceptional communication skills - High emotional intelligence - Conflict resolution and sound judgment - Physician relationship management - Leadership development and team building - Accountability and results orientation - Ability to balance strategic thinking with hands-on execution Performance Expectations - Drive operational excellence across all LABJI locations and service lines - Improve revenue cycle performance and organizational financial results - Strengthen payer, IPA, and hospital relationships - Establish clear organizational KPIs and accountability - Build and develop a high-performing leadership team - Strengthen physician engagement and operational support - Improve staffing efficiency, productivity, and patient access - Successfully execute strategic priorities and growth initiatives - Strengthen integration between clinical, administrative, RCM, HR, and global operations - Foster a culture of accountability, collaboration, innovation, and continuous improvement Required / Preferred Qualifications Education - Bachelor's degree in Healthcare Administration, Business Administration, Finance, or a related field required - Master's degree in Healthcare Administration, Business Administration, or related field preferred Experience - Minimum 10 years of progressively responsible healthcare leadership experience - Demonstrated success leading complex physician practice or healthcare operations - Significant experience with Revenue Cycle Management and healthcare reimbursement - Strong knowledge of managed care, IPA relationships, Workers' Compensation, and Personal Injury - Experience working with hospitals, health plans, physicians, and healthcare partners - Experience overseeing multi-site operations and geographically distributed or global teams - Demonstrated experience managing KPIs and performance improvement initiatives - Strong understanding of healthcare financial and operational performance - Experience working directly with executive leadership and physicians - Experience with HR, workforce planning, and organizational development preferred - Orthopedic, musculoskeletal, surgical, or specialty physician practice experience strongly preferred Pay: $135,000.00 per year Benefits: - 401(k) - Paid time off - Parental leave - Professional development assistance - Retirement plan Application Question(s): - What level of responsibility have you had for overseeing revenue cycle management, including billing, coding, denials, collections, accounts receivable (AR), and reimbursement performance? - Have you overseen operations across multiple medical offices, specialties, or healthcare service lines? - Have you managed remote, offshore, or international teams responsible for healthcare operations, scheduling, billing, authorizations, or other administrative functions? - Describe your experience implementing AI and automation to improve healthcare operations, RCM, and efficiency. Education: - Bachelor's (Required) Experience: - progressive operational leadership : 5 years (Required) Ability to Commute: - Encino, CA 91436 (Required) Work Location: In person
Наблюдалась 2026-10-17, впервые 2026-10-15, источник — Indeed.