Chief Operating Officer

Overview

The Chief Operating Officer leads day-to-day operations and executive execution for a multi-location residential services business. This role combines operations management, process improvement, and financial oversight to support growth from $20 million to $50 million in revenue.

Responsibilities

• Lead operations across residential service locations.
• Drive execution and accountability as an Integrator.
• Improve processes and business-unit operating margins.
• Review business-unit P&Ls and identify improvement opportunities.
• Use ServiceTitan dispatch, pricebook, capacity, and reporting tools to protect and grow profitability.
• Stay connected to field operations and technician needs.
• Your impact: Stronger operations help teams serve customers reliably.

Skills

• Experience running and growing a multi-location home services business at $30 million or more.
• Ability to interpret business-unit P&Ls independently and demonstrate personal margin improvements.
• Experience as an EOS Integrator or leading a business with similar accountability practices.
• Working knowledge of ServiceTitan, including dispatch, pricebook, capacity, and reporting.
• Credibility with technicians, supported by time in a service van or substantial field exposure.

Performance bonuses and vested interest included in pay plan for the right candidate.

Pay: $200,000.00 - $225,000.00 per year

Benefits:

• Health insurance
• Relocation assistance

Work Location: In person