Chief Operating Officer

Chief Operating Officer (COO)

CMOco Marketing & Advertising Agency | Remote

Compensation: $100,000 Annually + Bonus opportunity Schedule: 4-Day Workweek | Full-Time Salary Location: Remote Time Off: Unlimited PTO Benefits: Health insurance is not provided.

Position Overview

We are seeking an experienced, strategic, and business-minded Chief Operating Officer (COO) to help lead a full-service marketing and advertising agency. This executive leadership position requires a unique combination of senior-level marketing expertise, agency management experience, strong business acumen, and operational leadership.

The ideal candidate is an accomplished marketing professional who understands how to develop comprehensive marketing strategies, lead high-performing creative and digital teams, manage agency operations, and contribute to sustainable business growth.

Working closely with the CEO, the COO will play a critical role in guiding agency strategy, overseeing client services, managing operational and financial performance, and supporting new business development.

Key Responsibilities

Strategic Marketing & Client Leadership

• Lead the development and execution of comprehensive marketing and advertising strategies for clients across a diverse range of industries.
• Provide senior-level strategic guidance on brand positioning, marketing communications, customer acquisition, and business growth.
• Oversee integrated campaigns encompassing traditional advertising, digital media, social media, content marketing, branding, and creative development.
• Serve as a senior strategic advisor to clients, ensuring marketing initiatives align with their business objectives.
• Maintain a strong understanding of emerging marketing technologies, AI, digital advertising platforms, and industry trends.

Agency Leadership & Team Management

• Lead and mentor a multidisciplinary team of creative, digital, project management, social media, and account management professionals.
• Oversee workflow, project management, resource allocation, and quality control to ensure exceptional client deliverables.
• Foster a collaborative, accountable, and results-oriented agency culture.
• Manage team performance, productivity, and operational efficiency.
• Ensure projects are delivered on time, within budget, and to the agency's quality standards.

Business Operations & Financial Management

• Oversee day-to-day agency operations, ensuring efficient processes and profitable service delivery.
• Work closely with bookkeeping and external financial professionals to monitor budgets, cash flow, expenses, and financial performance.
• Manage agency resource planning, staffing needs, and operational expenditures.
• Evaluate client and project profitability, identifying opportunities to improve margins and efficiency.
• Develop and implement systems, processes, and performance metrics that support sustainable growth.

Executive Strategy & Business Development

• Partner directly with the CEO on agency strategy, financial performance, organizational development, and long-term growth initiatives.
• Collaborate with the Business Development Manager to identify, pursue, and secure new client opportunities.
• Participate in prospect meetings, strategic presentations, proposal development, and client acquisition efforts.
• Help develop service offerings, pricing strategies, and opportunities to expand agency revenue.
• Support client retention and account growth through strong relationships and measurable results.

Qualifications

Required

• Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field.
• Significant professional experience in marketing and advertising, including leadership and management responsibilities.
• Demonstrated ability to develop comprehensive, integrated marketing strategies across multiple industries.
• Strong understanding of digital advertising, paid media, social media, creative development, branding, and traditional marketing.
• Experience managing creative and marketing teams, agency workflows, and client relationships.
• Strong business acumen, including budgeting, financial oversight, profitability management, and operational planning.
• Excellent leadership, communication, presentation, and problem-solving skills.
• Ability to balance strategic thinking with hands-on operational leadership.
• Self-directed, highly organized, and comfortable leading teams in a remote environment.

Preferred

• MBA or advanced degree in Business, Marketing, or a related discipline.
• Previous executive leadership experience within a full-service marketing or advertising agency.
• Experience overseeing agency financial performance, resource management, and business development.
• Familiarity with marketing automation, CRM platforms, analytics, and emerging AI marketing applications.

Compensation & Work Environment

This position offers a unique opportunity for an experienced marketing executive seeking a meaningful leadership role with flexibility and work-life balance.

• Annual Salary: $100,000 + bonus opportunity based on company performance and operating cash flow.
• Four-Day Workweek: Full-time compensation with a four-day work schedule.
• Remote Position: Nashville, TN - Work remotely while collaborating closely with agency leadership, team members, and clients.
• Unlimited Paid Time Off: Flexible PTO based on business needs and responsibilities.
• Health Benefits: Employer-sponsored health insurance is not provided.

The Ideal Candidate

We are looking for a strategic leader who is equally comfortable developing a sophisticated client marketing strategy, guiding a creative team, reviewing agency financial performance, and helping close a new business opportunity.

This is a role for someone who understands both sides of the agency business: delivering exceptional marketing results for clients while building an efficient, profitable, and successful organization.

The right individual will bring executive-level judgment, entrepreneurial thinking, strong interpersonal skills, and a genuine passion for marketing, leadership, and business growth.

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• Flexible schedule

Work Location: Remote