Chief Experience Officer- Assisted Living

Description:

Responsibilities:

- Ensure the efficient and effective day-to-day operations of the community. - Provide visionary leadership to the community, setting and implementing strategic goals and objectives. - Uphold high standards of resident care, working closely with the care team to provide and promote the health, safety, and well-being of residents. - Oversee hiring, orientation, ongoing training, coaching, and mentorship to community leaders and associates. - Ensure compliance with all federal, state, and local regulations. - Foster effective communication and collaboration with associates, residents, families, and physicians. - Manage budgets and financial performance to ensure the community's financial success. - Develop and maintain relationships with local healthcare providers and other community resources. Requirements:

Licensure/Certification Requirements:

- Assisted Living Administrator License in Missouri

Requirements:

- Minimum of 3 years leadership experience in a healthcare setting, preferably in assisted living, skilled nursing, or a related field is required. - Strong strategic thinking and planning skills, with the ability to translate ideas into actionable plans. - Excellent communication, interpersonal, and relationship-building skills. - Demonstrated ability to work collaboratively and cross-functionally with various teams and stakeholders. - Experience with data analysis, customer feedback, and customer experience metrics. - Passion for delivering exceptional experiences to customers and a commitment to excellence. - Ability to think creatively, innovatively, and outside the box to drive results.

Our Commitment to You – Executive Benefits at Kingsland Walk:

- Medical, Dental, and Vision Insurance - Employer-Paid Life Insurance - Flexible Spending Accounts (FSA/HSA/Dependent Care) - Employee Assistance Program (EAP) when enrolled in medical plan - Generous Paid Time Off Package - Bonus & Incentive Opportunities - Benefits start the first of the month following your hire date!