Chief Executive Officer (CEO)

Position Summary

The Chief Executive Officer (CEO) will lead the launch and growth of a statewide technology joint venture and oversee development, implementation, and continuous improvement of a shared case management software platform for Ohio’s Area Agencies on Aging.

This startup executive role requires a results-oriented leader with experience directing software development, managing vendors, and translating business needs into clear product priorities, timelines, budgets, milestones, and deliverables. The CEO will build organizational infrastructure, maintain accountability to the Board, and ensure the platform is delivered on scope, on schedule, and within budget.

Key Responsibilities1. Executive Leadership and Organizational Development

· Establish the joint venture’s organizational structure, operating practices, internal controls, and performance expectations.

· Build and lead a lean, accountable team capable of executing in a startup environment.

· Set strategic priorities, resolve competing demands, and maintain focus on agreed-upon outcomes.

1. Software Development and Project Delivery

· Direct the full software development lifecycle, including discovery, requirements, design, development, testing, deployment, adoption, support, and continuous improvement.

· Convert business and user needs into a prioritized product roadmap, detailed work plans, realistic schedules, budgets, milestones, acceptance criteria, and measurable deliverables.

· Hold developers, vendors, consultants, and internal contributors accountable for scope, quality, dependencies, timelines, and results; intervene early when work is delayed or off track.

· Establish disciplined project and product management practices for status reporting, risk and issue management, change control, testing, release readiness, and post-launch performance.

· Ensure the platform is scalable, secure, interoperable, supportable, and aligned with applicable contractual and regulatory requirements.

1. Board Relations and Stakeholder Engagement

· Serve as the primary liaison among the Board, participating agencies, vendors, and project partners.

· Provide concise, decision-focused reporting on progress, milestones, budget, risks, delays, and actions required.

· Prepare dashboards, recommendations, and decision materials that enable effective Board oversight.

· Build consensus across participating organizations while preserving a unified product strategy and implementation approach.

1. Budgeting, Financial Management, and Business Operations

· Develop and manage operating and software development budgets, cash flow, forecasts, and resource plans.

· Recommend disciplined investments in staffing, vendors, technology, and implementation support.

· Develop a sustainable business model, including shared costs, agency contributions, pricing, and long-term operating requirements.

· Coordinate accounting, legal, and professional services and provide clear financial reporting to the Board.

1. Contract Negotiation and Vendor Management

· Lead selection, negotiation, and management of software developers, technology vendors, consultants, and service providers.

· Define and enforce contracts and statements of work with clear scope, timelines, deliverables, acceptance criteria, service levels, pricing, and performance measures.

· Monitor performance, address delays and scope changes, and protect the joint venture through appropriate intellectual property, data, cybersecurity, continuity, transition, and termination provisions.

· Coordinate with legal counsel and subject-matter experts on contracting, compliance, and risk.

1. Operational Strategy and Industry Alignment

· Develop sufficient knowledge of participating agencies, end-user workflows, healthcare operations, and the technology environment to guide product and implementation decisions.

· Work with users and subject-matter experts to define common processes, system requirements, priorities, and measures of success.

· Monitor relevant market, technology, contractual, privacy, security, interoperability, and regulatory developments and adjust strategy as needed.

Required Qualifications

· Executive or senior leadership experience overseeing organizational operations and complex, technology-enabled initiatives.

· Demonstrated experience leading software development or enterprise technology implementation through the full lifecycle.

· Proven ability to establish roadmaps, realistic timelines, milestones, budgets, dependencies, and deliverables—and hold internal teams and external partners accountable for execution.

· Experience negotiating and managing technology contracts, vendors, consultants, and statements of work.

· Strong financial, risk-management, decision-making, and organizational leadership skills in a startup or evolving environment.

· Excellent communication and consensus-building skills with boards, executives, technical professionals, and nontechnical stakeholders.

Preferred Qualifications

· Experience launching a joint venture, shared-services organization, consortium, or technology startup.

· Experience with agile or other software development methodologies, product management, quality assurance, release management, and user adoption.

· Familiarity with enterprise or health information technology, data systems, interoperability, privacy, and cybersecurity.

· Experience working with nonprofit, public-sector, healthcare, or other mission-driven organizations and multi-organization boards.

· Experience developing sustainable shared-cost, subscription, or technology funding models.

· Preference for candidates who reside in Ohio and can readily engage with participating agencies and stakeholders statewide.

Leadership Competencies

The ideal candidate will demonstrate the following characteristics:

· Execution and accountability: Converts strategy into sequenced work, maintains momentum, and delivers commitments.

· Software delivery leadership: Understands development lifecycles, product decisions, dependencies, quality, implementation risk, and vendor accountability.

· Financial and strategic judgment: Balances scope, cost, schedule, risk, sustainability, and statewide value.

· Influence and communication: Builds alignment, navigates differing perspectives, and communicates decisions, risks, and delays clearly and early.

· Adaptability: Creates structure and delivers results in an evolving startup environment.

Pay: $220,000.00 - $250,000.00 per year

Work Location: Hybrid remote in Blue Ash, OH 45242