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Channel Strategy and Insights Analyst

HSBC06500, Cuauhtémoc, CDMX

Role purpose

The Channel Strategy and Insights Specialist will be responsible for generating insightful analyses that will support the senior stakeholders to make decisions. It will also support on achieving our main KPIs by producing fact-based analyses and recommendations.

Principal Accountabilities and Responsibilities

  • Conduct analysis to detect trends, opportunities and risks

- Optimize the execution time of dashboards, regulatory and non regulatory reports - Takes ownership of problems and decisions to gain commitment and implement solutions to deliver results - Organize and drive successful completion of data insight initiatives through effective management - Share information with stakeholders in suitable forms, these may be charts, tables or template - Recommend deep dive priorities based on analyses of KPIs. These may be forecasts, sales analyses, customer trends, expenditure reports, scenario models, statistical analyses and organizational metrics

Leadership & Teamwork

  • Foster a diverse, inclusive and open environment

- Drive teamwork and collaboration - Maintain a proactive attitude to materialize projects.

Functional Knowledge

- Bachelor of Systems, Administration, Finance, Actuary or related - Very strong analytical ability and problem solving skills - excellent attention to detail and the ability to see things through to completion. The ability to quickly understand customer and operational considerations, e.g. risk. - High levels of resilience and self-motivation – able to self-manage and deliver to committed timescale. - Adaptive – the ability to approach things differently or do different things to deliver goals.

Others

- Excel, SQL and SAS knowledge - Advanced English

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