Centre Coordinator
# Centre Coordinator **PROSE EDUCATION ACADEMY PVT LTD** · Ulsoor, Bengaluru, Karnataka · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role KEY RESPONSIBILITIES1. NEW ADMISSIONS & CENTRE GROWTH ⭐ New student admissions will be a core responsibility of the Centre Coordinator. Generate admissions through centre-level activities, parent referrals, student networks, sports academies, coaches and local outreach. Follow up on all enquiries/leads assigned to the centre. Understand the academic and sporting requirements of prospective students. Conduct initial counselling with parents and students. Explain PROSE EDU programs, academic pathways, eligibility, processes and benefits accurately. Conduct centre visits and parent interactions. Coordinate with the central admissions/marketing team for lead generation and campaigns. Maintain systematic follow-up with prospective parents until closure. Convert qualified enquiries into admissions. Ensure timely collection of required admission documents and fees. Maintain accurate admission and enquiry data in the CRM/system. Work towards achieving monthly and annual admission targets assigned to the centre. The Centre Coordinator should continuously ask: “Who are the next students who can benefit from PROSE EDU?” 2. STUDENT RETENTION & PARENT RELATIONSHIP ⭐ Student retention is a critical responsibility of the Centre Coordinator. Develop strong relationships with existing students and parents. Regularly monitor student satisfaction and engagement. Identify students who are disengaged, struggling academically or considering discontinuation. Proactively contact parents and students to understand concerns. Coordinate with academic and management teams to resolve issues. Ensure parents receive timely updates on academic progress and important milestones. Follow up on fee payments, documentation and other requirements. Maintain regular parent engagement throughout the academic year. Support students and parents during transitions between academic programs/grades. Encourage continuation and renewal for the next academic cycle. Generate referrals from satisfied existing parents and students. Retention Principle Every student admitted to PROSE EDU is a relationship to be nurtured, not just an admission to be recorded.3. STUDENT COORDINATION & MENTORING Act as the primary point of contact for students assigned to the centre. Build a positive and supportive relationship with students. Monitor attendance, participation and academic engagement. Track assignments, assessments and academic milestones. Conduct regular student check-ins. Identify students requiring additional academic or mentoring support. Coordinate with teachers and mentors to address student requirements. Support students in balancing academics with sports training, competitions, travel and other commitments. Encourage students to take ownership of their academic journey. 4. PARENT ENGAGEMENT & COUNSELLING Maintain regular communication with parents. Conduct parent meetings and counselling sessions. Understand parent expectations and concerns. Provide timely responses to queries. Coordinate resolution of parent concerns. Build long-term trust with PROSE EDU families. Keep parents informed about academic milestones, examinations, events and activities. Encourage parents to become ambassadors for PROSE EDU through referrals. 5. ACADEMIC COORDINATION Coordinate with teachers and the academic team. Monitor class schedules and student attendance. Follow up on assignments, assessments, projects and practical requirements. Track NIOS / Board-related milestones wherever applicable. Coordinate examination-related requirements and documentation. Ensure students receive study materials and academic resources. Identify students falling behind and initiate appropriate follow-up. 6. CENTRE OPERATIONS Ensure smooth day-to-day functioning of the centre. Maintain a positive, disciplined and student-friendly environment. Coordinate classrooms, schedules, meetings and student activities. Maintain student records and documentation. Coordinate with academic, accounts, administration, logistics and marketing teams. Support workshops, events, celebrations and parent meetings. Ensure centre-level issues are reported and resolved promptly. 7. CRM, REPORTING & FOLLOW-UP The Centre Coordinator must maintain accurate and updated records of: New enquiries Lead follow-ups Counselling sessions Admissions Student attendance Parent interactions Fee follow-ups Student concerns Retention/renewal status Referrals Academic milestones Regular daily / weekly / monthly reports should be submitted to the reporting manager. KEY PERFORMANCE AREAS (KPAs) The Centre Coordinator will be measured on both Growth and Student Success . A. Centre Growth New enquiries generated Enquiries contacted Counselling sessions conducted Admissions converted Monthly/annual admission target achievement Referral generation B. Student Retention Student retention percentage Renewals / continuation Dropout prevention Parent engagement Fee collection follow-up C. Student Success Academic milestone completion Student attendance and engagement Timely intervention for at-risk students Student satisfaction D. Parent Experience Parent communication Query resolution Parent satisfaction Parent referrals E. Centre Operations Centre discipline Documentation accuracy Reporting Timely coordination with internal teams IDEAL CANDIDATE Education Graduate in any discipline. Preference for candidates from: Education Psychology Management Sports Communication Related fields Experience 2–5 years of experience in: School coordination Education counselling Admissions Student relationship management Centre management Customer success Sports academy administration Educational institutions Experience working with students aged 12–18 years will be an advantage. REQUIRED SKILLS Excellent communication and counselling skills Strong sales and conversion ability Strong follow-up discipline Parent relationship management Student mentoring Good organisational skills Ability to manage multiple responsibilities CRM / MS Office / Google Workspace proficiency Problem-solving ability Strong reporting and documentation skills Ability to work independently Target-oriented approach PERSONAL ATTRIBUTES The ideal Centre Coordinator should be: Student-first – genuinely invested in learner success. Parent-friendly – able to build trust and confidence. Sales-oriented – comfortable taking ownership of admission targets. Relationship-driven – focused on long-term parent and student relationships. Proactive – identifies opportunities and problems early. Organised – disciplined about follow-ups and documentation. Accountable – takes ownership of centre outcomes. Energetic & Positive – able to represent the PROSE EDU brand effectively. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Experience: total work: 1 year (Preferred) Work Location: In person
Наблюдалась 2026-09-17, впервые 2026-09-16, найдена на 2 площадках, источник — Indeed.