Center of Excellence - Marketing Services Manager

Position:

Center of Excellence - Marketing Services Manager

Job Description:

This mid-level leadership role heads the company’s internal “marketing agency” (Center of Excellence) for North America. This Manager will lead a team of marketing professionals across creative, digital, campaign management, and media – executing high-volume marketing programs for internal stakeholders and partners.

What You'll Be Doing:

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Overseeing end-to-end campaign production - digital, creative and content execution

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Ensuring all marketing initiatives are delivered on time, on brand, and on budget

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Driving operational efficiency through standardized workflows, capacity planning, and continuous process improvements

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Managing team capacity and resource allocation – e.g. conducting regular capacity utilization analyses to anticipate workload peaks and adjust resources as needed

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Serving as a people manager – coaching and developing a multidisciplinary team of marketers and creatives

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Financial and performance accountability – treating the Marketing CoE as a profit center that’s managing budgets, expenses vs. revenue (or cost recoveries), and forecasting financial performance.

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Set team operational targets and KPIs - service-level agreements for on-time campaign delivery and quality

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Track results and report on outcomes/ROI to senior leadership

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Working closely with sales, vendor/supplier marketing teams, and other stakeholders to align the in-house agency’s services with business goals

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Adapt to market headwinds or changes in demand (e.g. shifts in vendor funding, new product launches, seasonal campaigns)

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Adjusting strategies and capacity plans accordingly

What We Are Looking For:

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Typically requires a minimum of 12 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent related experience.

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8 years minimum in creative/digital marketing roles

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Strong experience managing a large team in a fast-paced environment

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A blend of experience at agencies or in corporate marketing preferred

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Proven ability to run marketing operations with a data-driven, financially savvy approach

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Experience securing marketing funding and overseeing marketing budget

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Project management experience (resource allocation, setting deadlines, ensure deliverables are met

Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

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Medical, Dental, Vision Insurance

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401k, With Matching Contributions

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Short-Term/Long-Term Disability Insurance

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Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

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Paid Time Off (including sick, holiday, vacation, etc.)

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Tuition Reimbursement

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Growth Opportunities

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And more!

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!

Annual Hiring Range/Hourly Rate:

$143,100.00 - $149,705.56

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-CO-Colorado (Remote Employees)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.

Time Type:

Full time

Job Category:

Marketing and Communications

All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

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