Catering Sales Manager

Job Overview

As a Catering Sales Manager, you’ll build client relationships and turn event goals into well-planned catering experiences. You’ll guide each opportunity from initial conversation through contract and event coordination, balancing attentive customer service with clear budgets, timelines, and expectations. Your impact: Thoughtful planning and responsive client communication help guests enjoy seamless events and help clients feel confident throughout the process.

Responsibilities

• Develop catering opportunities through sales outreach, marketing, and event marketing; identify appropriate upselling opportunities.
• Consult with clients on event needs, prepare proposals, negotiate contracts, and confirm event details.
• Plan and manage events, budgets, timelines, and project requirements in coordination with banquet and guest services teams.
• Use a customer relationship management (CRM) system and event management software to track leads, bookings, and event information.
• Lead event teams, communicate changes clearly, and resolve client or service concerns.

Requirements

• Strong communication, client communication, negotiation, organizational, and time management skills.
• Experience in hospitality, preferably in the hospitality industry, events management, or banquet operations.
• Ability to manage event budgets, support budgeting, and coordinate multiple event-planning projects.
• Proficiency with Microsoft Office and CRM systems; technical proficiency with event management software is preferred.
• Customer service, marketing, and team leadership experience are valuable.

Pay: $50,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person