Captain Waiter

Como Lounge & Coffee Shop is looking for a smart, confident, experienced, and professional Captain Waiter to join our team.

KEY REQUIREMENTS:

• Strong experience in restaurant, lounge, or coffee shop operations.
• Ability to lead and supervise the service team during daily operations.
• Must know how to warmly greet and welcome guests.
• Confident in presenting and explaining the menu without relying on a tablet.
• Excellent product knowledge, including ingredients, preparation methods, and recommendations.
• Able to upsell food and beverages professionally.
• Must regularly check guest satisfaction and ensure excellent service.
• Skilled in handling guest complaints and resolving issues professionally.
• Smart, alert, proactive, and quick-thinking.
• Able to manage busy shifts and work under pressure.
• Excellent communication, leadership, and customer service skills.
• Strong organizational and problem-solving abilities.
• Must be willing and flexible to work anywhere across the UAE

WHAT WE EXPECT:

We are looking for a Captain Waiter who does more than supervise tables. We need someone who leads by example, takes ownership of daily operations, supports the team, understands guest expectations, and ensures every customer receives an exceptional hospitality experience.

The ideal candidate must be confident, intelligent, responsible, well-presented, flexible, and passionate about hospitality.

Como Lounge – Excellence in Every Guest Experience.

Ability to commute/relocate:

• Al-Ayn: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you join Immediately?

Location:

• Al-Ayn (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person