Business Product Owner – CRM / DXP Apps

Job Post Summary

Work Location: Dubai, United Arab Emirates (On-site) Employment Type: Full-Time Experience: 1–2 years

At DigitalQatalyst, we drive digital transformation by developing innovative technology solutions that help businesses grow and operate more effectively.

About the Role

We are seeking a proactive, customer-focused Business Product Owner – CRM / DXP Apps to translate business and client requirements into practical, demo-ready applications. The successful candidate will manage product backlogs, define features, build prototypes using AI-assisted and low-code tools, and coordinate with clients, partners, and engineering teams to move applications from concept to delivery.

This role is ideal for someone who combines product thinking, business analysis, technical understanding, and a hands-on approach to application building.

Key Responsibilities

Product Ownership & Requirements

• Engage with clients and partners to understand business needs, clarify scope, and define product requirements.
• Develop product backlogs, user stories, feature specifications, and acceptance criteria.
• Prioritise features and track decisions, dependencies, and delivery actions.

Prototyping & Application Development

• Build wireframes, prototypes, and demo flows using AI-assisted, low-code, or no-code tools.
• Use AI tools to accelerate product design, documentation, testing, and application development.
• Define CRM workflows, dashboards, customer journeys, and user experiences.

Engineering & Stakeholder Coordination

• Work with developers to clarify requirements, review builds, and resolve implementation questions.
• Prepare product demonstrations, capture stakeholder feedback, and convert it into actionable improvements.
• Test and validate features against agreed requirements and business objectives.

Required Qualifications and Experience

• Bachelor’s degree or diploma in Business Information Technology, Computer Science, Business Analysis, Product Management, or a related field.
• 1–2 years of experience in product ownership, business analysis, CRM, software delivery, application development, or a related area.
• Basic understanding of CRM concepts, including leads, accounts, contacts, opportunities, and sales pipelines.
• Experience translating business needs into requirements, user stories, workflows, or feature specifications.
• A practical, hands-on approach to prototyping, problem-solving, and product delivery.

Technical Competencies

Product & Business Analysis

• Product backlog management, requirements gathering, user stories, and acceptance criteria.
• CRM workflows, user journeys, dashboards, and application functionality.

AI & Application Building

• Familiarity with AI-assisted development, rapid prototyping, or low-code/no-code platforms.
• Exposure to tools such as Figma, Lovable, Cursor, Replit, Bolt, v0, Retool, or Microsoft Power Apps is an advantage.
• Basic understanding of web applications, databases, APIs, integrations, and workflows.

Testing & Delivery

• Feature testing, quality validation, product demonstrations, and feedback management.
• Ability to collaborate with developers and understand technical constraints.

Soft Skills

• Strong communication and client-facing skills.
• Analytical thinking and practical problem-solving.
• Initiative, accountability, and ownership of outcomes.
• Organisation, prioritisation, and attention to detail.
• Adaptability and confidence working in a fast-paced environment.
• Strong follow-up and stakeholder coordination skills.

Why Join DigitalQatalyst?

• Work on CRM, digital experience, and workflow application solutions.
• Gain hands-on exposure to AI-assisted product development and rapid prototyping.
• Collaborate with clients, partners, and technology teams.
• Contribute to products that solve real business problems and support digital transformation.

Application Instructions

Interested candidates should send their CV to hr@digitalqatalyst.com .

Pay: From AED4,000.00 per month

Experience:

• B2B Social Lead Generation : 3 years (Required)

Location:

• Dubai (Required)

Work Location: In person