Business Process Manager - Ecommerce and Digitalization Tools

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Business Process Manager

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Your role and responsibilities

In this role, you will have the opportunity to be responsible for analyzing, managing, and improving global and integrated end-to-end business processes. Each day, you will guide the Business Process Owner and IS team for the implementation of the business process application solution. You will also showcase your experience by working closely with all process stakeholders.

The work model for the role is: hybrid

This role is contributing to the Electrification Distribution Solutions in Mebane, NC.

You will mainly be accountable for:

• Supporting the implementation of business solutions by coordinating with cross-functional teams to implement and evaluate the effectiveness of implemented solutions and recommend enhancements.
• Maintaining and updating e-commerce and configurator platform core data, including but not limited to, market product information, pricing logic, product logic rules, customer and segment information.
• Supporting testing activities including test planning, execution, defect tracking, and validation of business requirements.
• Facilitating change management activities to support continuous improvement, timely implementation, and user acceptance.

Developing and delivering training materials and sessions to end-users and stakeholders to ensure effective adoption of new digital tools and processes.

• Gathering feedback from users and stakeholders to gauge satisfaction with digital tool solutions and facilitate continuous improvement need.

Qualifications for the role

• Bachelor's Degree in Computer Science or Engineering.
• 5 years of experience in ecommerce or digitalization tool activities.
• Good working knowledge of ERP systems, SAP strongly preferred.
• Well-developed understanding of ecommerce and product configuration systems.
• Experience with SAP SD and MM modules.
• Experience with Salesforce CRM systems.
• Experience with PLM (Product Lifecycle Management) software, specifically Windchill PTE.
• Candidates must have work authorization to work in the US.

Why ABB?

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

#LI-hybrid

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.